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Cheezpie
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Joined: Jul 15, 2009
Posts: 10
Location: Barnsley, UK
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 Posted: Wed Jul 15, 2009 7:31 pm Post subject: how to get tomtom go 300 working |
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Hello.
Not sure if I'm in the correct place to ask?
Help if someone could?
I have just been given a Tomtom Go 300. It doesn't have a memory card so I have bought one (just a normal 1gb card) not a tomtom one,
It powers up but shows a memory card with a cross through it also the tomtom isn't detected by Tomtom home.
What do I need to do to get it to work? Do I need to download file to the memory card or the on board memory? is so where from?
Thanks John
Last edited by Cheezpie on Mon Jul 27, 2009 4:43 pm; edited 1 time in total |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Wed Jul 15, 2009 7:57 pm Post subject: |
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Hi John, and welcome. 
Can you see the Device with Windows Explorer?
Which version of HOME are you using?
When we know the answers to these questions, we can start asking more pertinent questions. 
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham
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| Posted: Wed Jul 15, 2009 8:23 pm Post subject: |
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GO300 is now 4 years old and only works with an SD card. Without it, you've got a paperweight. The only place to get one is from TomTom, phone 0845 161 0009 Mon to Fri, 9am to 6:30pm.
Be prepared to face a grilling - they will most likely think you've stolen it and will not be too willing to help.
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Cheezpie
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Joined: Jul 15, 2009
Posts: 10
Location: Barnsley, UK
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| Posted: Wed Jul 15, 2009 8:24 pm Post subject: |
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| Oldboy wrote: | Hi John, and welcome.
Can you see the Device with Windows Explorer?
Which version of HOME are you using?
When we know the answers to these questions, we can start asking more pertinent questions. |
Yes I can see it in windows explorer
Tomtom home 2 V2.6 |
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Cheezpie
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Joined: Jul 15, 2009
Posts: 10
Location: Barnsley, UK
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| Posted: Wed Jul 15, 2009 8:26 pm Post subject: |
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| DennisN wrote: | GO300 is now 4 years old and only works with an SD card. Without it, you've got a paperweight. The only place to get one is from TomTom, phone 0845 161 0009 Mon to Fri, 9am to 6:30pm.
Be prepared to face a grilling - they will most likely think you've stolen it and will not be too willing to help. |
Ok thanks I will try them if I don't get anywhere, any idea how much they cost? |
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DennisN
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Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham
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| Posted: Wed Jul 15, 2009 9:13 pm Post subject: |
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Sorry, no idea of cost. Original GO300 was about £300 in 2005 I think - that was for the hardware and software. You'd think an SD card would be relatively cheap, but it does make the device workable again and they are very protective of their intellectual property. I don't even know if they'd still have one available after all this time.
In the box (if you got one) there should have been a card about credit card size with a 15 part Product Code number. If you haven't got that, you may be in deeper difficulty, I'm afraid.
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Wed Jul 15, 2009 9:16 pm Post subject: |
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| DennisN wrote: | | The only place to get one is from TomTom, phone 0845 161 0009 Mon to Fri, 9am to 6:30pm. |
I don't think that is totally correct.
If you have the software (and that is free), you only have to purchase a Map.  I don't see anything illegal with that.
| Cheezpie wrote: | Yes I can see it in windows explorer
Tomtom home 2 V2.6 |
You can download Version 7.162 and then unzip the download. There are 7 files, 1 is a ReadMe.
Copy the other 6 files to the SD Card with Explorer. Try starting the 300 again and tell us how far it gets when booting up. Make sure you use Safely Remove Hardware in the Sys Tray (bottom right of the PC screen), before removing from PC.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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Cheezpie
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Joined: Jul 15, 2009
Posts: 10
Location: Barnsley, UK
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| Posted: Wed Jul 15, 2009 10:00 pm Post subject: |
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| Oldboy wrote: | | DennisN wrote: | | The only place to get one is from TomTom, phone 0845 161 0009 Mon to Fri, 9am to 6:30pm. |
I don't think that is totally correct.
If you have the software (and that is free), you only have to purchase a Map. I don't see anything illegal with that.
| Cheezpie wrote: | Yes I can see it in windows explorer
Tomtom home 2 V2.6 |
You can download Version 7.162 and then unzip the download. There are 7 files, 1 is a ReadMe.
Copy the other 6 files to the SD Card with Explorer. Try starting the 300 again and tell us how far it gets when booting up. Make sure you use Safely Remove Hardware in the Sys Tray (bottom right of the PC screen), before removing from PC. |
Getting closer 
The Tomtom now gets past the memory card screen. The TomTom writing that comes on the screen looks different but anyway it gets past that and get to a screen now that says select map, obviously I have no maps, I need to sort some now.
There is one big issue, the screen is now upside down???? |
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Cheezpie
Occasional Visitor
Joined: Jul 15, 2009
Posts: 10
Location: Barnsley, UK
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| Posted: Wed Jul 15, 2009 10:04 pm Post subject: |
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| Cheezpie wrote: | | Oldboy wrote: | | DennisN wrote: | | The only place to get one is from TomTom, phone 0845 161 0009 Mon to Fri, 9am to 6:30pm. |
I don't think that is totally correct.
If you have the software (and that is free), you only have to purchase a Map. I don't see anything illegal with that.
| Cheezpie wrote: | Yes I can see it in windows explorer
Tomtom home 2 V2.6 |
You can download Version 7.162 and then unzip the download. There are 7 files, 1 is a ReadMe.
Copy the other 6 files to the SD Card with Explorer. Try starting the 300 again and tell us how far it gets when booting up. Make sure you use Safely Remove Hardware in the Sys Tray (bottom right of the PC screen), before removing from PC. |
Getting closer
The Tomtom now gets past the memory card screen. The TomTom writing that comes on the screen looks different but anyway it gets past that and get to a screen now that says select map, obviously I have no maps, I need to sort some now.
There is one big issue, the screen is now upside down???? |
The Tomtom writing is the correct way its just the maps screen that is upside down |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham
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| Posted: Wed Jul 15, 2009 10:31 pm Post subject: |
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| Cheezpie wrote: | | The Tomtom writing is the correct way its just the maps screen that is upside down |
Any help? 
_________________
Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Cheezpie
Occasional Visitor
Joined: Jul 15, 2009
Posts: 10
Location: Barnsley, UK
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| Posted: Wed Jul 15, 2009 10:40 pm Post subject: |
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Connected it to Tomtom home as well and it now connects to it, it started downloading alot of files and restarted.
Still the Maps screen is upside down. |
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Cheezpie
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Joined: Jul 15, 2009
Posts: 10
Location: Barnsley, UK
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| Posted: Wed Jul 15, 2009 10:58 pm Post subject: |
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| DennisN wrote: | | Cheezpie wrote: | | The Tomtom writing is the correct way its just the maps screen that is upside down |
Any help? |
If I could import it into my Tomtom then Yes.
Don't suppose you could draw me some upside down maps?  |
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sgould
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| Posted: Wed Jul 15, 2009 11:26 pm Post subject: |
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Have a run through the menus and preferences. One of the options is to turn the screen upside down! Tap the button and it will be fine.
I think the option was there for lorry drivers who wanted to mount the GO above the windscreen.
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Western Europe Map
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Andy_P
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Cheezpie
Occasional Visitor
Joined: Jul 15, 2009
Posts: 10
Location: Barnsley, UK
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| Posted: Thu Jul 16, 2009 6:48 pm Post subject: |
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| sgould wrote: | Have a run through the menus and preferences. One of the options is to turn the screen upside down! Tap the button and it will be fine.
I think the option was there for lorry drivers who wanted to mount the GO above the windscreen. |
Can't get into the menu's without the maps?
No point now think I know why I got it for free, it's stopped working. It comes up with the green light while being powered up but the unit doesn't work, nothing comes on the screen.
Any one know how to fix this sort of problem? is there a common issue for this kind of fault? Is there something inside that just needs changing?
Think I'll just save for a new un.
Thanks for everyones input. |
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