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Joined: Feb 10, 2008 Posts: 114 Location: Nova Scotia & Florida in Winter Go 920 App 8.351 Maps NA 850 & C/W EU 830
Posted: Sat May 30, 2009 1:54 pm Post subject:
wigfield wrote:
Thank you both of you,I got it now
Another thing that I do when wanting to view a route that I have created for my TT unit is load it into the Tyre program and view it on my PC I fine it easier than viewing on TT and it will take you the complete route where as TT view route is limited a shorter distance that it will show you.
If you don’t have Tyre you can get it here. http://www.janboersma.nl/gett/index.php
Gary
Joined: Oct 08, 2007 Posts: 2544 Location: Toronto CANADA
Posted: Sat May 30, 2009 3:03 pm Post subject:
Gary, I noticed an interesting (to me, anyway) thing the other day. We purchased a Western Europe map for my 720 and, in Advance Planning, did a route from Manchester to Guisely. A route demo showed the entire trip. This surprised me as I thought the demo stopped at 30 miles/50 km. This trip was longer than that.
Another Advance plan was from Biela Italy to Florence Italy. Again, the demo showed the entire trip. _________________ David
I hve had tomtom for 7 years
if i select avoid tolls it does
have faith
Hi
Well i dont know whats happened today,I had a day out in trago mills,The trip was nice but on the way back not so good,From trago i had to find a petrol station and after that it got a bit messed up.
Petrol station postcode PL14 4NJ Destination postcode EX10 9AY
So i enter in EX10 9AY,It said avoid toll bridge i said yes but it never did,It took me across the toll bridge,This is the first time ive been to trago in liskerad so i had no idea where i was going on the way home.
EDIT:
To make it easier this is what i shall do:
I started off this morning at post code EX10 9AY-PL14 6HY
Joined: Feb 27, 2006 Posts: 14892 Location: Keynsham
Posted: Sat May 30, 2009 8:50 pm Post subject:
That is mega weird! Fortunately in this case, the toll isn't a great fortune, but that's not the point. I normally don't bother avoiding it myself because it's so cheap.
I've just planned the route myself and got the same result as you. Going the opposite way, it announces toll charge but does avoid it. It must have something wrong with the record of that toll, because I know the toll only applies eastbound (your return route) and doesn't apply westbound. I think a support call to TT might be in order.
The Severn Bridge toll is similar in that it only applies westbound (going into Wales). But in that case, TT gets it right and doesn't announce Toll for the eastbound journey.
MrT wrote:
I don't know the Severn Bridge Toll system, but if it is anything like Dartford or the M6 toll, don't you just chuck your cash into a big pot, so how does it know the difference between the van and the car?
Old Severn bridge only has tollbooths. Second bridge has only one single lane for cars only with a coin bin and I imagine they have surveillance on it. They're a hard bunch there. It's cash only, no cards, and if you don't have cash, they stop the whole crossing, then escort you off at the booths and turn you round (using the small overbridge where they have the mobile speed camera van just before the tollbooths, westbound) and send you back to England to go to a cash machine. Being that hard, I bet they've got you marked and there are often police cars very handy to chase you down - either sitting at the booths or on the bridge at the next junction (Magor). The other bridge certainly has video recording, so I expect that one will. _________________ Dennis
I think i better send tomtom a email,I thought it was me who messed up,I have never been on one before,And it really messed me up it told me to turn left so i did,Thinking it would take me away from the toll,But infact the left turning was actually going into the TAG lane
Felt a bit stupid when i had to push the button for someone to come along.
Last edited by wigfield on Sat May 30, 2009 10:09 pm; edited 1 time in total
Joined: Feb 10, 2008 Posts: 114 Location: Nova Scotia & Florida in Winter Go 920 App 8.351 Maps NA 850 & C/W EU 830
Posted: Sat May 30, 2009 9:37 pm Post subject:
dhn wrote:
Gary, I noticed an interesting (to me, anyway) thing the other day. We purchased a Western Europe map for my 720 and, in Advance Planning, did a route from Manchester to Guisely. A route demo showed the entire trip. This surprised me as I thought the demo stopped at 30 miles/50 km. This trip was longer than that.
Another Advance plan was from Biela Italy to Florence Italy. Again, the demo showed the entire trip.
David I'll be darned I have never tried a demo with the EU map even though I have had all the C/W map versons updated since I bought my 920 last year. I will have to give that a try. As you said here in N/A the distance for a demo is limited to 50 kl or so, You would think it would be the same here as in EU. That is why I use Tyre.
Gary
I dont want to get caught out like that again,So if im in a area thats new to me,Is there any symbols on the map that indicates there is a toll road on the route?
Joined: Feb 27, 2006 Posts: 14892 Location: Keynsham
Posted: Sun May 31, 2009 8:12 am Post subject:
wigfield wrote:
I dont want to get caught out like that again,So if im in a area thats new to me,Is there any symbols on the map that indicates there is a toll road on the route?
Not so far as I know. That is to say, I have never seen, for example, an icon on the map for toll booth.
The map does have an indication, but it's pretty useless - the road gets a colour for toll roads, but you can only see it if (A) you zoom in close enough and (B) you know where to look - it's not obvious at any time during the planning, simply says toll en route and asks if you want to avoid. You can only find the toll by scanning the entire route in close zoom!!
Look on your device at the Tamar Bridge, 50.40754, -4.20064 and zoom in, then you will see one side (westbound) of the bridge is pale green - not the green of a selected road, that's why the coordinates I've given are not on the bridge itself. Same for Severn Bridge 51.56924, -2.66639. Both of these are tolls one way only, so only one carriageway is coloured. On the other hand, Clifton Suspension Bridge in Bristol is toll both ways, so the road is all pale green when you look at it 51.45454, -2.62770.
I have often thought TT could do us all a favour by identifying tolls with an icon - so far as I'm aware, if there are two tolls on a route, there's no indication of that fact when you are asked if you want to avoid. For example a route from Liskeard to Cardiff may well ask if you want to avoid, but you don't know there are two tolls, Tamar Bridge, fairly cheap, but diversion route hardly any different distance or time and Severn Bridge, a hefty charge, but diversion route an extra 60 miles and over an hour. Your choice is to avoid both or neither!!
Apart from not giving us this identification, TT don't seem to be too good at this information anyway - didn't somebody post here that the Forth Road Bridge no longer is toll, but it's still a toll road in TT maps (I haven't been that way for a while)? _________________ Dennis
Tis stupid that it doesn't say anything about a toll bridge,Its perfect in google because the written instructions clearly tells you you will be using the toll bridge
1. Head west on Farmers Ln toward A390 56 ft
2. Turn right at A390 2.0 mi
3. At the roundabout, take the 2nd exit onto A38
Partial toll road
Go through 2 roundabouts 59.5 mi
4. Continue on M5 (signs for Taunton/Honiton/M5/Barnstaple)
Now why cant tomtom have that on the written instructions
.............
Ive now sent a email to the map section telly them about the mistake and how unhappy i am with them that they dont have any symbols to show you.
Just got a email back from tomtom not happy with them.
I am sorry that your TomTom took you on the toll road instead of away from it but I think you must have either taken a wrong turn or you have said 'no' to avoiding the toll road. The only reason I think this is because I am from Exeter and before I started here I worked in Saltash.
I think you are talking about the toll bridge here and I know that the TomTom does not take you on to the toll bridge but does actually take you away from it if you ask it to.
Forgive me if I am wrong, but to be doubly sure, next time you travel from Plymouth to Exeter please choose to avoid the toll again and see if it navigates you to or away from tit.
Joined: Feb 27, 2006 Posts: 14892 Location: Keynsham
Posted: Tue Jun 02, 2009 9:28 pm Post subject:
First, let us allow Toby the benefit of the doubt - A, he's old and his Alzheimers is getting worse, B, he's worked for TT so long he's caught their infection. Or let's not allow him any benefit of any doubt and simply agree that he obviously has the right qualifications to work on the TT support desk!!
The problem here is that TT have the bridge wrongly defined.
Here is their definition of the eastern end of the bridge, where the tollbooths are. Note they have a yellow lane (not toll) and a V shaped green section, A38 toll road. The toll road is indicated as being both west and eastbound.
Here's Google of that same area. The yellow lane above is an extra eastbound only lane outside the main bridge deck, and it is joined only by local traffic from the western end of the bridge, not the A38. But it is still a toll road, because it filters into the tollbooth lanes at the end of the bridge. The lane which TT seems to think bypasses the tolls eastbound is marked in Google as a Bus Lane, but may perhaps have changed to a TAG lane?
At the western end of the bridge, the eastbound approach of the A38 has, on the TT, an indication of a toll-free lane. But even if it were toll-free, which it isn't (see above), you can't join it because it is physically separated from the A38 and is only accessible from local roads as shown in this shot. (Google shows a pretty effective barrier preventing crossovers).
To summarise... The bridge is toll-free westbound - from Exeter/Plymouth to Saltash/Liskeard and should not warn of a toll en route. The bridge is toll eastbound and should indicate toll en route. Avoiding the toll eastbound involves going through Callington, some 8 miles north of Saltash. _________________ Dennis
I am sorry that your TomTom took you on the toll road instead of away from it but I think you must have either taken a wrong turn or you have said 'no' to avoiding the toll road. The only reason I think this is because I am from Exeter and before I started here I worked in Saltash.
I think you are talking about the toll bridge here and I know that the TomTom does not take you on to the toll bridge but does actually take you away from it if you ask it to.
Forgive me if I am wrong, but to be doubly sure, next time you travel from Plymouth to Exeter please choose to avoid the toll again and see if it navigates you to or away from tit.
With Kind Regards,
Toby
The TomTom Customer Care Team
Well my mate toby has given me a update
I really am sorry if I got it wrong. I genuinely thought that the TomTom's gave a toll bridge warning and avoided it if requested. From what you have provided me with I think is evidence enough that I was mistaken. For this I must apologize.
What I have done is escalated this through to our map provider TeleAtlas, so that this is ammended in future map releases. I'm afraid there is nothing we can do with your map as it is but hopefully this can be rectified for future map releases.
With Kind Regards,
Toby
The TomTom Customer Care Team
Now something makes me think he isn't telling the truth when he said he is from Exeter and before he started here he worked in Saltash.
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