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Bricked go730?

 
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scorpion12
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Joined: May 11, 2009
Posts: 2

PostPosted: Mon May 11, 2009 6:37 pm    Post subject: Bricked go730? Reply with quote

I went to update my go730 before a long road trip this weekend and tomtom home tells me there's an update. I agree to the install. No problem.

I connect my go730 and 4 updates were loaded. No problem.

I go looking for additional updates. There aren't any available. No problem.

Using Home, I select the guaranteed map update and begin the download. No problem.

1 hour later, the download is complete and the install begins... and then errors out saying not enough free space on my 730.

I remove some of the voices I downloaded using Home and try to download it again... (kind of doesn't make sense for the program to download it again when it's sitting on my hard drive in a temp file)... no problem downloading.

Installing it again says not enough space... so I delete the rest of what I downloaded using Home and not touching the voices that were loaded originally...

Try it again.

Success... I thought. 730 rebooted and came up showing a red screen saying that the map wasn't "something" and to select another...

there's only 1 map to choose from and it won't accept that one.

Right now it's a paperweight. How do I get it back to work?
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mikealder
Pocket GPS Moderator
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Mon May 11, 2009 6:58 pm    Post subject: Reply with quote

Welcome to the forum, First off try resetting the device with a paperclip in the reset hole on the base of the device, if this fails to resolve the issue I would suggest you phone TomTom in the morning, their number is 0845 161 0009 - Mike
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon May 11, 2009 7:11 pm    Post subject: Reply with quote

If you need to download it again, moving the downloaded version out of the C:\Documents and Settings\username\My Documents\TomTom\HOME\Downloads\complete\map folder and deleting it off your TomTom should force Home to download it again.

One the map is downloaded correctly, it should be available in Home/Add Maps (look for Location - My Computer) or in Add Traffic/Voices etc / forward arrow/ Items on my computer.

Most important question - did you make any sort of backup of the system BEFORE you agreed to the updates?
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scorpion12
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Joined: May 11, 2009
Posts: 2

PostPosted: Sun May 17, 2009 6:29 pm    Post subject: Reply with quote

Unbricked it by using tomtom home and selecting the add files from computer option... selected the map from my computer and it installed fine. all works now
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon May 18, 2009 2:52 pm    Post subject: Reply with quote

Good-oh! Very Happy
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Siddy
Lifetime Member


Joined: Jul 09, 2005
Posts: 18

PostPosted: Thu May 21, 2009 9:09 pm    Post subject: Go 730 mapDload probs Reply with quote

Hi sounds like you got same prob as me and im onto Tomtom as well to point where they have sysinfo and moved to higher tech!!!.

I had to format TT unit and reinstall take all system giles off leaving just folders - didn't work and had to copy backup back on.


I've Dloaded maps 6 times at 1.7gig a go. On 2 diff lappys to prove them

Will update when I get anymore news.
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