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Joined: Nov 02, 2004 Posts: 111 Location: North Wales
Posted: Thu May 14, 2009 9:14 pm Post subject:
If I was R2D2, I'd be insulted!
I too seem to be one of the lucky ones with my 920T having no volume issues. It will get a good work out from Cambridge to home tomorrow, so it will be interseting to see if the stuttering (mild admittedly, even on Welsh destinations!) is from previous firmwares. _________________ LG G4, Google Nexus 9, Garmin Oregon 600T
I think one aspect that skews the amount of irration (or venom) about these unacceptable issues when viewed on this forum is the acceptance that we all seem to know enough a to roll back or reset or something. I always come back to the fact that I recommended a Tom Tom to my now retired father. I neither want him having to roll back, or fiddle about with it at speed to get the bloody thing to work! I'm hoping he makes to 80 not mid 70s.
Also, I've said it before and I'll say it again. Tom Tom are on a hiding to nothing with these fiascos. We all search the web these days before we purchase something. 2 years ago a visit here would have confirmed your suspicion that a Tom Tom was worth the premium price over a Garmin/Destinator/Navman etc. If I came here unwise and read this forum now I'd steer well clear of it. Don't look at the number pages in a post, look at the number of views.
And while I'm on a line with this, I'll re-issue my other favourite question: Does anyone at Tom Tom actually use this stuff? I mean, if you're a Nuclear Scientist you're unlikely to use your work on the commute to the office and back. I presume TT programmers/employees have Tom Toms? Why aren't they staying late to fix stuff which drives THEM nuts!? Or are they (is he?) driving a BMW with a factory SatNav? Beats me. I'd fix it because the sound/bluetooth/No AVRCP/non-rerouting traffic/blah blah blah would drive me bananas!
OK I've run out of exclamation marks. Off to finish fitting a Mac Mini in my motorhome. At least I'm more confident I'll like it when I switch it on. _________________ Tom Tom GO 720
Orange M3100, Orange SPV M5000
TomTom Navigator 6, Destinator 6
Holux GPSslim
Joined: Feb 27, 2006 Posts: 14893 Location: Keynsham
Posted: Thu May 14, 2009 10:53 pm Post subject:
One thing which has passed without notice is this...
philpugh wrote:
The only 'issue' I have found so far is that the volume has been reduced (about 50%?) - but interestingly not on the line-out as far as I can tell. I still have Kate on my system and it all seems to work as far as I can tell. The volume issue affects POI/camera warnings also - so it would appear to be something they have done to the mixer/amplifier rather than the voices.
Is there anybody here who knows how to look inside the thing and find whatever it is that affects the mixer/amplifier?? Is there a line which says Volume = 75 or summink? _________________ Dennis
Interesting about the people who have said the volume hasn't affected them,When i first installed the new navcore i to had persfect volume,But i did roll back to the previous navcore because i was going on a long trip,I needed it to run smoothly,But when i came back i installed the new navcore,And i was shocked i now get low volume.
So who dares to roll back then install the new navcore again,Just to see if their volume stays the same
jimbo_hippo. You are absolutely correct. There appears to be no testing of this firmware before release to the general public. TomTom should be ashamed of themselves. If they did test it and still decide to release it, they should be doubly ashamed.
I think we are fortunate here at Pgpsw as the majority of posters seem to be extremely savvy in all matters TT. Therefore, if we run into trouble, we know that excellent help is on hand from the site Grandees. I feel sorry for the uninitiated general public who are trying to resolve this on their own. TT should not allow this to happen.
Reading these forums, it would appear that a new map release is imminent and in order to install the new maps it is necessary to first install new firmware. The cynic in me says that TT have rushed out this 8.350 update, bugs and all, purely to generate income from the new maps as i can see no other purpose or enhancement associated with it.
I for one will not be going anywhere near v8.350 or the new maps.
AliOnHols _________________ Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20.
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
Posted: Fri May 15, 2009 8:14 am Post subject:
AliOnHols wrote:
I feel sorry for the uninitiated general public who are trying to resolve this on their own.
I bet well in excess of 50% of the owners of the navigation hardware never connect it to a PC, don't know anything about map updates or Navcore releases, their device will still be in the same working condition as they were when first purchased - Mike
their device will still be in the same working condition as they were when first purchased - Mike
Mmmm - that would be 7.221 then where RDS-TMC didn't work then...
Hardly a working condition!
IMHO there has only been one Navcore free from fairly major bugs for the x20 range and that was 8.010. All ov the Navcore 7 releases didn't work with RDS-TMC as the delay info was garbage, and everything since 8.010 has been less than perfect - some releases were basically unuseable.
We thought TT had lost the plot in November/December with 8.300, but they still haven't fixed the issues they introduced back then some 6 months later.
Haven't upgraded - waiting this time until volume issue gets sorted or at least analysed and understood.
Just a thought, but if TT admit they reduced 10% for less distortion (not a bad idea for new units, but perhaps it would have been smarter to grandfather it in for existing units?) what are they reducing it from?
Obviously they should reduce max volume from old max volume by 10%. But have they reduced max volume from current volume setting at time of upgrade by 10%? I.e. if you were at 100% at time of upgrade you'd be at 90% now max, but if you were at 70% at time, you'd be at about 63% max now.
As I say, just speculation... But something must be different about each unit to get this much variation - even from TT.
And re all the comments about testing, or lack of: TT developers do not communicate with us (e.g. add new icons, go figure out for yourselves what they do), they don't communicate with TT Support (obviously, 'cos they get their info here like the rest of us ;-) so WTF do you think they would communicate with the testers? Unless they have an army of testers - very unlikely as they are clearly pretty thin even on developers - then they cannot possibly test this adequately on this number of models using unguided testing. Been there, done that! _________________ Go Premium X / Go 1005
mikealder, surely you are not saying that it is Ok for TT to roll out inappropriately tested firmware because, in a worst case scenario, only 50% of their customers could be negatively affected? _________________ Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20.
Joined: Nov 24, 2003 Posts: 1441 Location: Swansea
Posted: Fri May 15, 2009 10:49 am Post subject:
When I referred the volume issue with 8.350 to TomTom support, they replied that the volume had been reduced in response to requests from users who had complained about distortion at high volume settings on earlier versions of Navcore! (Why didn't they tell those users to turn the volume down!!)
They also advised me to uncheck the "Link volume to noise level" box, which I had already picked up from this forum.
I must say that since I discovered that trick the navigation volume levels have been fine for Kate or Jane, Kate being loud enough to use at 85%. I still had a problem with the POI warnings for the PGPSW database - none of the built in warnings or the voices downloaded from this site being loud enough at speed. The way I got over it was to use the TTS (Kate) to read out warnings which I typed. These are now as loud as the navigation instructions.
It was particularly important to have an audible indication of the speed, as the 2X (44x44) icons in the top left corner are now too small to read when driving (but this problem predates 8.350!)
Robin _________________ TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
TomTom Go 720 Europe, Navcore 8.351, Western Europe 855.2884
Satmap Active 10
Plus a lot of other PDA GPS kit, seldom used
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