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HD Traffic Accessory UK Launch Postponed
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Darren
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PostPosted: Wed Feb 11, 2009 6:28 pm    Post subject: Reply with quote

Out of interest Mike, how long had yo had the device before you returned it?
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Darren Griffin
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ItsMikeE
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PostPosted: Wed Feb 11, 2009 6:34 pm    Post subject: Reply with quote

Darren wrote:
Out of interest Mike, how long had yo had the device before you returned it?

Bought it May 2008, contacted Amazon about 3 weeks ago (2 weeks delay caused by incompetence of DHL who Amazon had arranged the pick-up through).
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Darren
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PostPosted: Wed Feb 11, 2009 6:36 pm    Post subject: Reply with quote

Crikey! Well done Amazon.
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Darren Griffin
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jimbo_hippo
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PostPosted: Wed Feb 11, 2009 7:31 pm    Post subject: Reply with quote

Just got this in an email from Tom Tom:

Dear James
Your TomTom Traffic™ service is due to expire on 12 February 2009.

But don't worry, we have two great options for you to choose from!

Renew your TomTom Traffic™ service – it's easy, just follow the link below!

Or, take advantage of our exclusive GO LIVE offer for a new way to stay informed!

The revolutionary TomTom GO 940 LIVE features the complete LIVE Services bundle. Delivered straight to your device!

We're offering you an exclusive 20% discount on the GO 940 LIVE device plus 3 months LIVE services completely free!

Buy with 20% discount


WOW!!!! 20% discount on the online price! Great! (Notice how I too can use lots of !!!!s to make it look incredible!!!)

Id prefer to buy the accessory but doesn't look like this is going to be an option.
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SpeedCam
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PostPosted: Wed Feb 11, 2009 8:01 pm    Post subject: Reply with quote

I'm not sure if this will help or upset people some, but I beleive Darren is correct in the assumption that the HD Traffic will not be released in the UK. The reason being this.

I had a Go 720 and I purchased a V1 TMC receiver for £39, it never worked.

TT replaced the V1 with a v2 which was better but still not good, I complained and kept opening logs etc etc.

Back in April 08, I was promised a free upgrade to the HD Traffic receiver when it was released in the UK.

October/November still no resolution, so I escalated the issue and gave TT two options either supply or confirm when HD would be released or upgrade my 720 to a 740.

To my surprise they agreed to the 740 upgrade, but I received a 940. I've been very lucky but you have to ask yourself why they have not confirmed the release date and just agreed to upgrade my unit.
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Darren
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PostPosted: Wed Feb 11, 2009 8:04 pm    Post subject: Reply with quote

And my statements that it was not coming to the UK are based on rather more than an assumption Wink
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AndyVaughan
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PostPosted: Wed Feb 11, 2009 8:58 pm    Post subject: Reply with quote

Darren wrote:
And my statements that it was not coming to the UK are based on rather more than an assumption Wink


shame, as I would have bought one, but I am not going to upgrade from a 920 to a 940 after a year.

In fact, the best place for the 920 at the moment is the bin until they write some Navcore that actually works.

Andy
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ItsMikeE
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PostPosted: Wed Feb 11, 2009 9:06 pm    Post subject: Reply with quote

So do any of Tomtom's rivals have anything to compare with HD Traffic?
Due to being let down by Tomtom I would rather go elsewhere, but the HD Traffic would be useful for me and I am not going to cut my nose off to spite my face
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Arrunden
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Joined: Feb 25, 2009
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PostPosted: Wed Feb 25, 2009 10:37 pm    Post subject: Reply with quote

I contacted TomTom yesterday and had what was previously stated on this site confirmed, not only that they suggested a work around which I have to say I was a little dissapointed with, see below.

Dear James

I regret to inform you that HD traffic will not be released In the UK for go 720. I apologize for any discomfort this situation has created. If you really do want a device with HD traffic I would advise you to purchase the go 40 series, 940 which has HD traffic.

Thank you for contacting TomTom Customer Support

Great solution go and spend more money on a new TomTom device which will probably be out of date within 6 months thanks to TomTom who seem to be only interested in making a fast buck with no concern for their customers.
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Graeme2812
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PostPosted: Wed Feb 25, 2009 11:15 pm    Post subject: Reply with quote

ItsMikeE wrote:
So do any of Tomtom's rivals have anything to compare with HD Traffic?


Not that I'm aware of, but it looks like Orange are stepping up to the table with there offerings of GSM data tracking for traffic information as reported in this post.

Perhaps this is the kick up the backside that TomTom need to get there HD Traffic service up to scratch.
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Graeme Bennett
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