v720 Australia map and ASR

[Stewart166]

Hi all,

I first posted this question on the Navcore 8 thread but got no answer, probably because it was not the best place for it, and also because an unrelated argument broke out shortly afterwards.

I recently updated my Australian map to v720 and shortly afterwards downloaded Navcore 8.010. I then realised that Automatic Speech Recognition had stopped working. Since some but not all other users had problems with ASR after upgrading to 8.010 I assumed my problem was the same. Then I realised that I had not used the ASR before updating the application. So maybe I was wrongly blaming Navcore 8 - maybe it was the map.

Comparing the new 720 "Australia" folder with the backed up 715 version, I found a file called "cspeech_AUS.dat" in the old one which was not present in the new one. When I copied it into the new one the ASR icons were no longer greyed out. Selecting them appeared to work properly, ie it went to the voice input screen. However when I speak into it it makes a rude noise and says "input not recognised".

So clearly (a) this file is needed for ASR to work, (b) it was not present in the v720 map download, and (c) it is version-specific, ie the version from 715 is incompatible with 720.

I have raised this with Tomtom support and received no answer as yet, but will advise the result.

Meanwhile, are there any users out there who have updated to Australia map 720 and find they can use ASR?

cheers

Stewart

[Stewart166]

Well I waited for several weeks and got no response from TomTom. I tried again and this time I got a response fairly quickly. Alas it was basically "we do not intend to provide this service in Australia, although we might in future".

I quote the final part of the exchange below.

[DennisN]

Can I just say I'm sorry to see you didn't get any joy here in that time - perhaps it's an indication of how true it is that TomTom are entering a new market in Australia - presumably they still haven't sold enough for your problem to be experienced by others on this forum. I have to say I'm baffled that they have different versions working and not working - I'd have thought a 720 is a 720, is a 720 and that a map shouldn't go backwards (Hah - what am I saying, I'm naiive!!).

Let's hope you can get better help with your next visit.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

[dhn]

In fact, the NA 720 model was NOT supposed to have VR either (unlike the European model). It was only after a 'hack' was discovered that involved a combination of: (1) NA map of at least 7.10 (2) firmware of at least 7.481 (3) and a support_asr.dat file containing only a 1 in it and the file plaaced in the asr folder that VR did work. Finally, the latest units released by TT to North America DID include VR out-of-the box with no file hack required; later, TT said that was a mistake at the factory and even these units should not have gone to N America.

Anyway, there was a post here or in one of the US forums by an Aussie some months ago who stated, if I remember, that **only** version AUS map of 7.05 (I think) and firmware 7.221 combined for VR and the two map updates at the time (7.10 & &.15, I guess) killed VR.
_________________
David

[Stewart166]

[tbone8599]

i have recenltly upgraded both the application and map version to v8.010 and v810.1907 western europe on my tomtom 520 .
however when i rebooted the tomtom found the the spoken address and spoken address dialogue icons where both missing from my tomtom menu.

after much tinkering with the files from my older map version. i found that if you delete your current contents of the asr folder and replace with your original contents(from first back up copy) to the asr folder.
this should reinstate the spoken address features.

its worked for me![size=18][/size][size=24][/size][size=18][/size]

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