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ki46ej03
Occasional Visitor
Joined: May 31, 2007
Posts: 17
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 Posted: Thu Aug 14, 2008 11:19 pm Post subject: 300 |
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| have tried to update my tomtom300 to v710.1571 great britain ireland done it but it now says run in ram safe mode what have i done wrong hope for some help ty not used to these things |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Fri Aug 15, 2008 12:02 am Post subject: |
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Must admit I've never heard of that error message. When and where do you see it?
Did you make a backup before you tried to update, that you can go back to?
How did you do the update.
Also, before we try to get you running again, how confident are you of connecting the Go to the PC and examining the TomTom with Windows Explorer? (as we will need to start ading/deleting/moving files around manually). |
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ki46ej03
Occasional Visitor
Joined: May 31, 2007
Posts: 17
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| Posted: Fri Aug 15, 2008 10:26 am Post subject: |
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| ty for ure reply when i first turn on first it says planning route then run in ram safe mode am not afraid to try on comp. ty again |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Fri Aug 15, 2008 2:00 pm Post subject: |
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Can I assume you DIDN'T make a back up before you attempted to update?
If not , make one now, before it gets any worse. Instructions are in the FAQs for TomToms in the "sticky" topics near the top of this forum's index.
Once you have done that, convince yourself you know how to tell the difference between FILES and FOLDERS on your PC.
Then, using Windows Explorer, you need to DELETE the files on the TomTom that are NOT in any folders. They will have names like "system, "ttsystem" and data.chk"
Do not delete any folders or any files that are inside any folder.
Now, if you connect up to "Home", and select "update my Go" it should offer to re-install the operating software. |
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ki46ej03
Occasional Visitor
Joined: May 31, 2007
Posts: 17
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| Posted: Fri Aug 15, 2008 2:24 pm Post subject: |
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| ty everything fine now reset tomtom back to original |
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uffe73
Frequent Visitor
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Joined: Jul 23, 2004
Posts: 521
Location: Sweden
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| Posted: Fri Aug 15, 2008 11:37 pm Post subject: |
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Must admit I sometimes find it difficult to understand the "modern" English language used in forums on internet....but it's probably just me... 
A bit of grammar and punctuation would make it easier for a poor Swedish fellow like myself... |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Sat Aug 16, 2008 6:45 am Post subject: |
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| uffe73 wrote: | | ....but it's probably just me... |
I'm afraid you're not that unique .... and I'm English. 
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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ki46ej03
Occasional Visitor
Joined: May 31, 2007
Posts: 17
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| Posted: Sat Aug 16, 2008 1:21 pm Post subject: |
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| ty andy did what u said works brilliantly now ty again for ure advice much app. |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sat Aug 16, 2008 11:36 pm Post subject: |
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| Excellent, thanks for reporting back. |
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