TomTom ONE V2 won't turn on......

[daveXIII]

Hi guys, me again.

Just upgraded my ONE V2 to firmware 7.162 and added Western Europe and USA/Canada maps (both v7.20).

Now then, if my device is connected to a charger, it starts up and shuts down normally via the power button.

If I disconnect the charge lead, I cannot start the unit unless the charger is reconnected.

However, once the unit is up and running, I can remove the charger and it will continue merrily on internal battery power.

At first I thought that it was due to the internal battery being low, but having charged it up, it makes no difference.

Finally, if I remove and replace the SD card whilst the device is powered down, I can turn it on. This appears to result in some sort of reset as it takes longer to power up, and you get the blue/yellow progress bar across the bottom.

Any ideas? Just spent hours fiddling with this and it still isn't right!!

[daveXIII]

Forget to mention, I've tried the bent paper click in the reset button routine.

Didn't seem to help....

Thanks. Dave.

[metradio]

The wife had exactly the same problem, same model and program version.. Like you I played around with the reset thing to no avail..
In desperation I had a rummage on TomTom's support pages, with surprise I found the following DID cure the problem:


Question:
My TomTom device won’t turn on. How can I reset my device?

Answer:
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.

To reset your TomTom device, do the following:

1. Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

2. Remove the SD card.

3. Reset your device.
Use a straightened paper clip, or something similar, to push the reset button for 15 seconds.

4. Turn your device on.
Press the On/off button for at least 5 seconds.

5. Insert the SD card


Mike

We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?.
Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!