tomtom home 2.3

bwg · Occasional Visitor Joined: Sep 22, 2006 Posts: 18

Tomtom Home updated itself to latest version 2.3.1.92 a few weeks ago from its previous version. Since then I have great trouble getting my tt one version 2 regional to update. The Home update screen hangs up saying loading and the green bar is moving but nothing is happening. I have to shut down tt and/or home and start again. Eventually after a number of tries it will find updates and install them but it is really frustrating and time consuming. Tomtom support suggested turning off firewall/anti virus but it was still the same. Their next solution was to remove Home and download Home v1.5 This works but it is a really old version. Any one having similar problems or perhaps have the previous version I can install?

dhn · Posted: Thu Jun 05, 2008 12:23 am Post subject:

There is a member of a US TomTom forum who swears that, when Home starts the updating process, minimizing the screen will to the taskbar causes the updates to work much faster than by keeping the updating window active.

Worth a shot, maybe?

Continental_Drifter · Posted: Thu Jun 05, 2008 3:58 am Post subject:

bwg · Occasional Visitor Joined: Sep 22, 2006 Posts: 18

Thanks for replies Very Happy

. When I read the solution I was dubious but yes it does work. I tried it twice to be sure.

Before I read your solution I got a reply from Tomtom saying -
'I am glad to hear that the problem has now been resolved. The reason why we asked you to use the old version of tomtom home 1.5 is because you had an old version of software application in your device and home 2.3 could not offer you an upgrade. Since now your device has been updated, you can upgrade your home version to 2.3 and there will not be any problems on upgrading your device in the future.'

The only thing that Home 1.5 updated was my GPS fix, however in case something had been done in the background I followed their advice and needless to say I still had the same problem. As far as I could see all the information on the tt one 'show version' page had not changed.

I will contact support and let them know the real solution - watch this space.

Thanks again!!!!!!!

JackRussell1964 · Occasional Visitor Joined: May 27, 2008 Posts: 1

I have noticed this same behaviour of slowness since upgrading to Home 2.3, strangely enough minimizing the Home window to the taskbar does seem to speed it up!

I wander if this behaviour is particular to Windows XP as on my Window Vista machine it appears to work at a decent update speed.

Andy_P · Posted: Sun Jun 08, 2008 3:03 pm Post subject:

Anyone else noticed that while it is searching for updates it takes up a MASSIVE amount of the PC's CPU load?

Any other program running is grinding to a halt, and if I look in Task Manager, "HOMERunner.exe" is taking about 98% CPU capacity.

dhn · Posted: Sun Jun 08, 2008 4:28 pm Post subject:

xda · Posted: Sun Jun 08, 2008 11:25 pm Post subject:

Oldboy · Posted: Mon Jun 09, 2008 6:32 am Post subject:

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