| View previous topic :: View next topic |
| Author |
Message |
speedtouch2511
Occasional Visitor
Joined: Apr 13, 2008
Posts: 9
|
 Posted: Thu May 15, 2008 4:23 am Post subject: tomtom one xl,wont start up |
 |
|
hey guys
new to the forum here hopefull i can get some assistance please.bought a tomtom one xl,working great,did a few custom things like adding poi,s speed cameras, and so on.whent to start my tomtom up and all i get is my custome start up image then nothing,just dead.i no what your gona say,is the battery ded,no it was fully charged.any way i did a hard restart still nothingnext connected to pc and did a restore but came up with an error,seems like my back up is corrupted. what to do next ? |
|
| Back to top |
|
 |
Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
|
| Posted: Thu May 15, 2008 6:48 am Post subject: |
|
|
Did you do an Explorer Backup? Or a HOME. 
Are you using an SD Card?
What was the error that came up after the Restore? It could be relevant.
Which version of software was in use at the time?
Although you say the battery is not flat, have you tried it on the Windscreen Mount with the Power on?
We can't see what you can see, so need to ask loads of questions. 
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
|
| Back to top |
|
|
speedtouch2511
Occasional Visitor
Joined: Apr 13, 2008
Posts: 9
|
| Posted: Thu May 15, 2008 8:58 am Post subject: re tomtom wont start up |
|
|
| Oldboy wrote: | Did you do an Explorer Backup? Or a HOME.
Are you using an SD Card?
What was the error that came up after the Restore? It could be relevant.
Which version of software was in use at the time?
Although you say the battery is not flat, have you tried it on the Windscreen Mount with the Power on?
We can't see what you can see, so need to ask loads of questions. |
thanks for the reply.i used tomtom home 2.3 to back up my tomtom.the xl version uses a hard drive,as to regards to the error,i re did a back up/restore this morning and the back up worked but after dissconnecting the tomtom it trys to reboot then turns off.it does the same when i connect it in the car. |
|
| Back to top |
|
|
GPS_fan
Pocket GPS Moderator
Joined: Jan 04, 2007
Posts: 2789
Location: Hampshire, UK
|
| Posted: Thu May 15, 2008 9:49 am Post subject: Re: re tomtom wont start up |
|
|
| speedtouch2511 wrote: | | but after dissconnecting the tomtom it trys to reboot then turns off.it does the same when i connect it in the car. |
Is that connecting it to or disconnecting it from the car?
Do you have the "Switch off when external power is lost" option selected in battery saving preferences?
_________________
Andy
PocketGPSWorld.com supports Help for Heroes - Read here |
|
| Back to top |
|
|
speedtouch2511
Occasional Visitor
Joined: Apr 13, 2008
Posts: 9
|
| Posted: Thu May 15, 2008 9:53 am Post subject: Re: re tomtom wont start up |
|
|
| GPS_fan wrote: | | speedtouch2511 wrote: | | but after dissconnecting the tomtom it trys to reboot then turns off.it does the same when i connect it in the car. |
Is that connecting it to or disconnecting it from the car?
Do you have the "Switch off when external power is lost" option selected in battery saving preferences? |
hi andy
thanks for the reply.i can connect to pc and start it up to see the files on the hd.say i update it or add something to it thats ok.it lists all the files on the device in tomtom home.but when i disconnect from pc and it starts to load up then it just goes dead. when powered up in car it gets to start up image then turns off.regards to Switch off when external power is lost that is unchecked |
|
| Back to top |
|
|
Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
|
| Posted: Thu May 15, 2008 11:39 am Post subject: |
|
|
Have you tried a 30 sec pin-in-the-hole Reset?
If that doesn't work, then you would be better off replacing the system files.
This post shows TTs response to a similar problem.
But before you do anything, do a Windows Explorer Backup.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
|
| Back to top |
|
|
speedtouch2511
Occasional Visitor
Joined: Apr 13, 2008
Posts: 9
|
| Posted: Thu May 15, 2008 1:40 pm Post subject: re tomtom wont start up |
|
|
| Oldboy wrote: | Have you tried a 30 sec pin-in-the-hole Reset?
If that doesn't work, then you would be better off replacing the system files.
This post shows TTs response to a similar problem.
But before you do anything, do a Windows Explorer Backup. |
hey oldboy
your a god sent, any way i copyed the 3 folders and formated the internal hd.then used tomtom home to re install the aplications.bingo all 100% and working.thank you so very much for your help and to the other guys that tryed to help out. |
|
| Back to top |
|
|
Calomax
Lifetime Member
Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey
|
| Posted: Fri May 16, 2008 11:26 am Post subject: |
|
|
speedtouch2511,
Now that you have it working please make sure you make another backup using Explorer to copy all the files. I had the same problem as you with my Go 720 and just deleted everything then copied my Out-of-the-Box backup files onto it.
Believe me it's a great comfort to have those files available.
Then backup again the same way before you do any updating etc. It saves you scratching your head to remember what you have added to it if you have to restore again.
_________________
TT Go Essential |
|
| Back to top |
|
|
|
![]() Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
| Back to top |
|
|
|
Forum FAQ
Search
Usergroups
Profile
Log in for private messages
Log in
