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Payment hasnt been activated

 
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rogersia
Occasional Visitor


Joined: Mar 15, 2006
Posts: 1

PostPosted: Thu Apr 17, 2008 1:58 pm    Post subject: Payment hasnt been activated Reply with quote

Hello,

I have just paid for the 1 year subscription with paypal and a credit card and it has not gone onto my account.

I do have a different email address for my paypal account than the pocketgps account.

Can you please let me know how we can solve this.

Thanks

Ian
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PaulB2005
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Thu Apr 17, 2008 2:02 pm    Post subject: Reply with quote

Please send an email to subscriptions[at]pocketgpsworld.com with details including the Transaction ID.
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Thu Apr 17, 2008 3:09 pm    Post subject: Reply with quote

Your account is correctly showing an active subscription?
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Darren Griffin - Editor
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Garibaldi
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Joined: Mar 03, 2007
Posts: 3

PostPosted: Thu Apr 17, 2008 4:05 pm    Post subject: Reply with quote

Sad
I have registered and subscribed by payment to Paypal where my account has been debited and payment to Pocket GPS cleared. Yet there is no sign of my subscription being in force and I am unable to download Speed Cameras etc.
What is going on please?
RSW
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Darren
Pocket GPS Staff
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Thu Apr 17, 2008 4:11 pm    Post subject: Reply with quote

Same applies to you, I have checked and your account correctly shows a one years subscription currently activated?

I know PayPal are having server issues today so perhaps the activation is being delayed a little, can you recheck and let me know if you continue to have problems?
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