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jkm
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Joined: Sep 16, 2006
Posts: 27
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 Posted: Wed Mar 19, 2008 5:45 pm Post subject: Can't connect to Tomtom Home |
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I have a Tomtom700 and vista pc.
When connected to pc the700 shows in My Computer and is fine for access.
But it wont connect to Tomtom home latest version,i looked on there website downloaded the fix "home_images" unzipped it and placed the folder in the root directory of the Tomtom still no joy, any ideas ?
jkm |
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jkm
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Joined: Sep 16, 2006
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| Posted: Thu Mar 20, 2008 12:06 pm Post subject: |
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Anyone else having problems with Vista and Tomtom home ?
jkm |
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Oldboy
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Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK
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| Posted: Thu Mar 20, 2008 12:55 pm Post subject: |
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Have just looked at the TT help on the subject on This Page, and from what you said:
| Quote: | | and placed the folder in the root directory of the Tomtom |
TT says:
| Quote: | | Copy the unzipped folder home_images to the root directory of your TomTom device. |
Did you copy a Folder called home_images, and the files it contains, to the Root of the Drive?
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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jkm
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Joined: Sep 16, 2006
Posts: 27
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| Posted: Thu Mar 20, 2008 2:31 pm Post subject: |
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| Oldboy wrote: | Have just looked at the TT help on the subject on This Page, and from what you said:
| Quote: | | and placed the folder in the root directory of the Tomtom |
TT says:
| Quote: | | Copy the unzipped folder home_images to the root directory of your TomTom device. |
Did you copy a Folder called home_images, and the files it contains, to the Root of the Drive? |
Thanks Richard yes i did, I unzipped it and trnsferred the folder with the files still in it to the root of the tomtom, the folder home_images is showing there with all the files inside.
Do you think it's possible that the folder should be empty the files in it cut and pasted direct to the root directory ?
jkm |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Thu Mar 20, 2008 2:35 pm Post subject: |
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| jkm wrote: | | Anyone else having problems with Vista and Tomtom home ? |
No it works fine here, have you tried a different cable? and also check if the TomTom can be seen in "Computer" on the PC, this way we will know if the problem is a general connection issue or specific to home - Mike |
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jkm
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Posts: 27
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| Posted: Thu Mar 20, 2008 2:44 pm Post subject: |
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Thanks mikealder yes it is specific to tomtom home latest version, through my computer i can see the files and transfer both ways.
jkm |
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bensonboo
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Joined: Feb 18, 2008
Posts: 65
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| Posted: Thu Mar 20, 2008 4:42 pm Post subject: |
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| jkm wrote: | | Oldboy wrote: | TT says:
| Quote: | | Copy the unzipped folder home_images to the root directory of your TomTom device. |
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Thanks Richard yes i did, I unzipped it and transferred the folder jkm |
I'm not using Vista, but is this not a contradiction of the instructions? |
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rugrat2
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Joined: Aug 14, 2005
Posts: 170
Location: Hull East Yorks
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| Posted: Thu Mar 20, 2008 4:47 pm Post subject: |
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does it say COPY THE UNZIPPED FOLDER...
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Neil.......ttgo..Mio p550...2.8 lwb exeed pajero. where cant I go.. |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK
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| Posted: Thu Mar 20, 2008 6:19 pm Post subject: |
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| rugrat2 wrote: | | does it say COPY THE UNZIPPED FOLDER... |
Yes.
I reasoned that it means the Folder that the UnZip programme creates and has placed the files in.
Would have read better if it had said 'Copy the new Folder, 'home_images', to the Root of the Device.
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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Chris_penmoor
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Joined: Mar 31, 2008
Posts: 2
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| Posted: Mon Mar 31, 2008 5:00 pm Post subject: I'm having the same trouble |
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I am having the same trouble with a Tomton One 1st edition, rev 5.410.
I've tried this on my Mac and XP laptop and its just the same. the computer sees the device and allows me to put the home_images folder in the root directory but Tomtom home still doesn't see the device. I want to update the software but can't, is there a manual way?
There is some confusion with the downloaded zip file it create a home images folder not a home_images as described but I tried calling the folder both names and still no joy. |
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griffo86
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Joined: Dec 18, 2007
Posts: 32
Location: Shropshire
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| Posted: Mon Mar 31, 2008 5:15 pm Post subject: |
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| I had trouble with HOME on Vista too a while back, errors popping up all over the place. Even TomTom couldn't work out what was going on. I reverted back to XP after a while, due to a slow Vista setup and all is well. |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Mon Mar 31, 2008 5:50 pm Post subject: |
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Chris, if you go to Oldboys web site (click the WWW button in the post directly above yours) you will be able to download an earlier version of v6 software for your device, within the download is a readme file containing the instructions for a manual upgrade.
Once the new files are loaded to the device TomTom will see the device and look for any newer updates that might be available. As always back up the device to the PC BEFORE doing any of the above - Mike |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK
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| Posted: Mon Mar 31, 2008 5:50 pm Post subject: Re: I'm having the same trouble |
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| Chris_penmoor wrote: | I am having the same trouble with a Tomton One 1st edition, rev 5.410.
I've tried this on my Mac and XP laptop and its just the same. |
Try upgrading to V6.560 first.
Just make sure you have an Explorer Backup before using it.
There's a Text File on how to load it in the Zip File.
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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Chris_penmoor
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Joined: Mar 31, 2008
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| Posted: Mon Mar 31, 2008 10:15 pm Post subject: Thanks |
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Its all sorted now I found a place to download Tomtom Home Version 1.3.2.
And then upgraded from there, but thanks anyway once a the latest version on software on the Device you can then upgrade Tomtom Home too.
I found the old version at the filefactory. http://software.filefactory.com/Mac/TomTom_HOME_1-3-200.html
But thanks for the other recommendations. |
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