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Memory access violation

 
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tinapatra
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Joined: Apr 10, 2004
Posts: 86

PostPosted: Tue Mar 04, 2008 12:11 pm    Post subject: Memory access violation Reply with quote

Suddenly I am getting this error "Unable to start. An exception occurred. Memory access violation” and I cannot launch Tom Tom. I have done soft resets, uninstalled Tom Tom and now done a hard reset and formatted the SD card before reinstalling. It started to work and I managed to set up my preferences and home location but it will now not launch again. Please Please help me.
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Tina
Samsung Galaxy Tab S 8.4
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Allen_EP
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Joined: Aug 08, 2006
Posts: 41

PostPosted: Tue Mar 04, 2008 12:32 pm    Post subject: Reply with quote

Hi Tina I am guessing that most members are at work but sure someone will be along to try and help later on.
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Darren
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Joined: 11/07/2002 14:36:40
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Location: Hampshire, UK

PostPosted: Tue Mar 04, 2008 12:44 pm    Post subject: Reply with quote

Is this an original copy of TomTom, do you have the installation CD?
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Darren Griffin
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tinapatra
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Posts: 86

PostPosted: Tue Mar 04, 2008 12:54 pm    Post subject: Reply with quote

Yes it is an original and I have the CD.
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Tina
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Darren
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PostPosted: Tue Mar 04, 2008 1:00 pm    Post subject: Reply with quote

TomTom have an SPV M700 update here which might be a solution?
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Darren Griffin
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tinapatra
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PostPosted: Tue Mar 04, 2008 1:54 pm    Post subject: Reply with quote

Darren
Thank you for that but it didn't work.
Any more ideas?
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Tina
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Darren
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PostPosted: Tue Mar 04, 2008 2:51 pm    Post subject: Reply with quote

You've installed the update?
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Darren Griffin
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tinapatra
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PostPosted: Tue Mar 04, 2008 4:33 pm    Post subject: Reply with quote

Hi Darren
Yes I installed it but I think I had already done it.
However I have done yet another hard reset and used the new downloaded exe file and carefully installed some maps and voices and it seems to be up and running. I have one small problem though which has been around before. Tom Tom does not always see the maps - I have to do a soft reset and it seems to come back. However in the past I have lost Italy and Spain completely when I was travelling. This thing seems to have rather quircky features sometimes. Thank you for your help and hopefully this is an end to it for now.
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Tina
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