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sg5
Occasional Visitor
Joined: Aug 14, 2006
Posts: 5
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 Posted: Sat Nov 24, 2007 1:58 pm Post subject: Internal server Error tomtom home v2 |
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Ive downloaded the new home v2 and updated my go300 to the new software thats ok.
Problem is ive brought the new uk maps and it wont install them it downloads them then the home programme says internal server error and thats it.
Has anyone got a link to the home v1.2 so i can try that. |
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sg5
Occasional Visitor
Joined: Aug 14, 2006
Posts: 5
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| Posted: Sat Nov 24, 2007 2:41 pm Post subject: |
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| Have just installed home v2 on to lappy with xp on it and it still does the same downloads the map then internal server error. |
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ridcully
Occasional Visitor
Joined: Jun 25, 2005
Posts: 19
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| Posted: Sat Nov 24, 2007 5:03 pm Post subject: |
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I'm glad I'm not the only one. I have done the same thing today with GO300. Installed V2.1 home and version 7 software. Subscribed to traffic cameras, installed some extra voices. Same thing though with V7 UK map, download gets to end and then I get an Internal Server Error and the download and install fails.
I have sent an email to TomTom but I don't expect an answer any time soon.
Any ideas?
Thanks.
Windows Vista Home Premium |
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kobudera
Regular Visitor
Joined: Oct 22, 2005
Posts: 69
Location: Canterbury, Kent
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| Posted: Sat Nov 24, 2007 5:48 pm Post subject: |
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Same thing on my 720 - map was made available for download, I got a message warning me to make enough room for it on the device, which I did, and download commenced (1.7 GB - 1.5 hours!) then the dreaded Internal Server Error.
If you check on your computer where your downloads are stored, you will find the map - is the activation file zero bytes? Mine was on all four of the times I downloaded the map, so I suspect it is a fault at Tomtoms end... |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sat Nov 24, 2007 6:20 pm Post subject: |
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LOTS of reports of this all over the forums.
TT have already said that the 705 to 710 map "latest map guarantee" upgrade isn't working, and to wait a few days for developments. |
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ridcully
Occasional Visitor
Joined: Jun 25, 2005
Posts: 19
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| Posted: Sat Nov 24, 2007 6:21 pm Post subject: |
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| Yes, the activation file is 0. |
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sg5
Occasional Visitor
Joined: Aug 14, 2006
Posts: 5
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| Posted: Sat Nov 24, 2007 6:41 pm Post subject: |
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| Andy_P2002 wrote: | LOTS of reports of this all over the forums.
TT have already said that the 705 to 710 map "latest map guarantee" upgrade isn't working, and to wait a few days for developments. |
Im not using the LMG im just doing an upgrade from 660 to latest.
Activation file is 0kb in size
Glad it isnt just me  |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sat Nov 24, 2007 7:48 pm Post subject: |
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| sg5 wrote: |
Im not using the LMG im just doing an upgrade from 660 to latest. |
Should have made myself clearer....
I have not seen any specific confirmation from TT that the 7.10 map cannot be downloaded when you have bought it, but I HAVE seen confirmation from them that THE SAME MAP cannot be downloaded as part of the LMG.
Get my drift? |
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si1964
Occasional Visitor
Joined: Nov 25, 2007
Posts: 9
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| Posted: Sun Nov 25, 2007 5:33 pm Post subject: server error |
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same problem here, tt1 v2 tried 8 times on different computers, still getting same must be tts error  |
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Fenny
Occasional Visitor
Joined: Jul 08, 2004
Posts: 7
Location: Bedford - UK
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| Posted: Sun Nov 25, 2007 5:48 pm Post subject: |
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Yes. I have tried to download the lastest map data, and I also get exactly the same problem. "Internal Server Error". Most annoying.
Just wondering if it's worth sending an e-mail to TT support, or just simply to keep my eye on this tread. I think that the latter would probably give me information quicker.
David. |
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Scarecrow
Lifetime Member
Joined: Jun 09, 2006
Posts: 185
Location: Kent
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| Posted: Mon Nov 26, 2007 2:07 am Post subject: |
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| The really annoying thing is that Tom Tom Home doesn't recognise that you have already downloaded the map (which takes about an hour for me) and expects you to start over. If TomTom actually manage to fix this any time soon, what's the chance they make just the activation file available to circumvent having to download the map all over again? |
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kobudera
Regular Visitor
Joined: Oct 22, 2005
Posts: 69
Location: Canterbury, Kent
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sg5
Occasional Visitor
Joined: Aug 14, 2006
Posts: 5
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| Posted: Mon Nov 26, 2007 5:31 pm Post subject: |
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All seems to be working ok now.
New maps installed still no bypass on them |
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gk172
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Joined: Apr 21, 2006
Posts: 21
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| Posted: Mon Nov 26, 2007 9:41 pm Post subject: |
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Thank you  ive just finished updating my 910 and tried what you suggested and it worked  |
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