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TomTom720t keeps resetting its self

 
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NO_MAD
Lifetime Member


Joined: Mar 02, 2006
Posts: 71
Location: St Albans Herts

PostPosted: Mon Nov 05, 2007 8:12 pm    Post subject: TomTom720t keeps resetting its self Reply with quote

Hi all

This is the first day I have been to work with my new toy (tom-tom 720T)
Working o.k. All day until about 3 pm on way home from London then it kept resetting its self (yellow line going across bottom of screen).
This happened about 10 times in 1 hour.
The tom-tom kept its route but loosed the speaker settings.
The tomtom is on the charger.

When I plug the unit into the docking station (connected to computer)
After about 5min it wants to close down.

When it is plugged into the mains charger it works all o.k.

Green light on bottom of display is on all the time.

ANY HELP PLEASE.

Traffic worked for abot 80% of the day.
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HummerUK
Frequent Visitor


Joined: Apr 21, 2007
Posts: 332
Location: East Sussex

PostPosted: Tue Nov 06, 2007 9:27 am    Post subject: Reply with quote

Hi,
Have you used TomTom Home to update your 720T onto the latest firmware and maps?

Also have you tried entering on your 720T navigating to another location?

Perhaps the route you were on was too much for it or had an error causing the reboots

Settings I think are only saved when the unit has a normal controlled shutdown thus anything you change before a crash-reboot is normally lost.

HummerUK
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Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Tue Nov 06, 2007 12:23 pm    Post subject: Reply with quote

Quote:
When I plug the unit into the docking station (connected to computer)
After about 5min it wants to close down.

When it is plugged into the mains charger it works all o.k.

Green light on bottom of display is on all the time.


All of that is normal. Because it cannot derive much power from a PC USB socket, it powers down after about 5 minutes in order to charge the battery quicker. The mains charger can be more powerful.
The green light just means that external power is applied, nothing else.

As for the constant re-booting, that definitely isn't right. Suggest you try a reset (with a pin) and/or a "return to factory settings" (in the menus) - You will lose ALL your settings and saved places if you do that one.
If it still does it on another route, send it straight back to the shop.
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