favourites dont always work..no route found

[chipmonk]

Hi all,
can some one think why my new refurbish tomtom 910 don't save my favourites.

the other night i saved a location and added it as a favourite,tom said fave stored.
last night i tried to bring up the favourite and i got "route not found."...so today i started my round and added 6 places as favourites to test the 910 and all worked.

but tonight i stored one location by again adding gps position again,drove a few miles and tried to recall this route and again no rout found ???

i find this hard to understand,,,any ideas guys

also i guess the window mount for this tomtom is well spoken of,,whats the best cure ???

cheers chipmonk

[sgould]

Are you storing the GPS position a little while after you have parked up? The location may have wandered on the TT and you may have stored a point that is slightly off the road in a field. I've had this happen to me. It won't navigate to a field.
_________________
TTGO 700 (dead)
iPhone 3GS + TT holder
iPhone 5 (hers!)
Western Europe Map
Eastern Europe Map
Kenwood DNX-4210DAB with Garmin maps

[chipmonk]

thanks for the quick reply m8

no I stored the location as soon as i got there,i cant understand why this only happens to some and not all.

cheers chipmonk

[mikealder]

Try using Browse map and then the cursor button to store the Fav location, for some reason this will store a usable "off Road" location, the device will then route you to the nearest on map point it can - I don't knowe why there is a difference in how the location is stored but my 910 has done this since the day I got it - Mike

[chipmonk]

mike,
I telephoned tomtom about this and they just said set the unit back to factory default ?? i don't think this chap knows why either so i didnt...

i will see how good this idea is

cheers chipmonk

is any one else suffering this problem ? to me favourites is a major feature to be working properly

[box2k2]

Same problem here, with a 510, 520 and OneV2.

I canoe/kayak, so am fequently setting favorites that are quite literally in the middle of a field. The best I have come up with is to set the favorite as I leave or rejoin the nearest road.

I'll try the browse map suggestion above, as that makes sense in a weird TT kind of way.

[chipmonk]

perhaps some one else could phone tomtom and ask for a cure! may'be they will listen and look the more people complain

chipmonk

[Oldboy]

You have to remember that the TT Devices are Road Navigators, therefore to them if it's not near a road it will have a problem. It might be a 'road' to us but unless it's marked, on the Map you're using, as a road then the Device won't want to know.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

[chipmonk]

I have just used auto route 2006 to find the longitude and latitude and entered the location into the 910 and that worked,,,,,but what a pain..
by the way my favourites are on known roads

chipmonk

[Andy_P]

I remember this issue being mentioned before and the workround was to save the position as a POI rather than a favourite (or vice versa!).

However I think it has been sorted now anyway...

Using v7 software on my 720, I just used "browse map" to find a position well away from any roads, which I then saved as both a Favourite and a POI.
I then tried navigating to both, and I get exactly the same result both times - it quite happily calculates a route to the nearest navigable road or track.

[chipmonk]

odd thing is last night i stored 3 locations and they all worked...stored them as soon as i stopped....but if i try again later chances are some wont save.....i'll let u know ?

chipmonk

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