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How to Report Australia Map Errors?

 
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BMW330
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Joined: May 20, 2006
Posts: 389
Location: Sydney, Australia

PostPosted: Mon Sep 24, 2007 5:15 am    Post subject: How to Report Australia Map Errors? Reply with quote

I have a BMW-supplied TeleAtlas map of Australia (latest edition). It has a number of errors that I'd like to report, however the TeleAtlas online error reporting page (http://mapfeedback.teleatlas.com/index.htm) does not allow errors for Australia to be reported. I contacted TeleAtlas Support, who informed me that they do not cover Australia!

The CD has "TeleAtlas" printed on it, so I've definitely got the correct map provider. Anyone have any bright ideas as to why I'm being fobbed off here?
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon Sep 24, 2007 10:46 am    Post subject: Reply with quote

Didn't TA buy in the map data for Oz from someone? I've emailed TeleAtlas UK for heir response.
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Darren
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PostPosted: Mon Sep 24, 2007 12:27 pm    Post subject: Reply with quote

TeleAtlas use Sensis as their mapping partner, I'm now awaiting contact details for map error report.
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BMW330
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Location: Sydney, Australia

PostPosted: Mon Oct 08, 2007 1:24 am    Post subject: Reply with quote

Darren wrote:
TeleAtlas use Sensis as their mapping partner, I'm now awaiting contact details for map error report.


Might have something to do with the reason why the Oz map is 3x dearer than the UK one...

Have managed to track down the Sensis feedback page, cheers Darren.
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Darren
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Joined: 11/07/2002 14:36:40
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Location: Hampshire, UK

PostPosted: Mon Oct 08, 2007 7:35 am    Post subject: Reply with quote

BMW330 wrote:
Have managed to track down the Sensis feedback page, cheers Darren.

Sorry about that, TA promised to come back to me but didn't and it slipped my mind Embarassed
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