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Mitac 168 Medion 9500 Clone - faulty charger

 
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marny
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Joined: Mar 08, 2006
Posts: 3

PostPosted: Sun Aug 19, 2007 9:59 pm    Post subject: Mitac 168 Medion 9500 Clone - faulty charger Reply with quote

Hello. Can anybody advise how common an issue this is? The charger socket seem to have loosened cause intermitent (and careful alignment of charger) to gain a charge.

Mine has been returned to Medion under the Aldi 3 year wrranty to be advised that I have damaged it! Lots of indicators on the internet to suggest this is a more widespread issue - certainly a friend of mines was repaired under warranty with the same fault!!!!


Cheers.
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dabut
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Joined: Nov 27, 2005
Posts: 116
Location: swindon

PostPosted: Sun Aug 19, 2007 10:04 pm    Post subject: Re: Mitac 168 Medion 9500 Clone - faulty charger Reply with quote

marny wrote:
Hello. Can anybody advise how common an issue this is? The charger socket seem to have loosened cause intermitent (and careful alignment of charger) to gain a charge.

Mine has been returned to Medion under the Aldi 3 year wrranty to be advised that I have damaged it! Lots of indicators on the internet to suggest this is a more widespread issue - certainly a friend of mines was repaired under warranty with the same fault!!!!


Cheers.



yes it is a very common prob and if it is still under warranty medion should repair it for free.they normally replace the motherboard
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marny
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PostPosted: Mon Aug 20, 2007 9:33 pm    Post subject: Reply with quote

thanks DABUT - you have knowledge of their repair centre at Dorcan?
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aj2052
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Joined: Jul 03, 2005
Posts: 1431
Location: Leics,UK

PostPosted: Tue Aug 21, 2007 1:19 am    Post subject: Reply with quote

It is a common problem, i would suggest that they are trying to pull a fast one due to the fact that the 168 has been out of production for quite some time, I would insist on a warranty repair due to the fact that the only function you can perform is inserting and deleting the connection, so if damaged then it is not up to the job and then why have they changed it on the subsequent p350, also threaten small claims court.
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marny
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Joined: Mar 08, 2006
Posts: 3

PostPosted: Wed Aug 22, 2007 5:50 pm    Post subject: Reply with quote

Thanks you guys.

Prior to getting a letter back from Medion, I had emailed them to ask for an update - they have since sent me an email to say it has been repaired and has been sent back out to me. I'll wait and see.....
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