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720 hangs then restarts - continually

 
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DevilsAdvocate
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Joined: Aug 10, 2004
Posts: 25
Location: Manchester

PostPosted: Wed Aug 15, 2007 1:27 pm    Post subject: 720 hangs then restarts - continually Reply with quote

Ok

everything was fine until Tomtom Home downloaded some quickfixgps install. When I switch on the Tomtom the start-up screen would show, then the yellow picture with a spinning disk icon, finally the navigator screen appears but there is no GPS signal and the unit does not respond. It then switches itself off and the cycle repeats. I was able to connect to my PC (this stopped the cycling) . Tried a reset, tried a Tomtom Home restore - rubbish didn't work.
I then connected to the PC and browsed the disk to look for changed files. I found the ephem directory (which I have since found out holds the data for the fast fix), deleted this and restarted the unit. Seems to have now fixed the issue.

Anyone else had similar issues. Tomtom have yet to comment.
Regards
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DevilsAdvocate
Occasional Visitor


Joined: Aug 10, 2004
Posts: 25
Location: Manchester

PostPosted: Thu Aug 16, 2007 12:38 pm    Post subject: Reply with quote

For what its worth from TomTom Support:


Thank you for contacting TomTom Customer Support.

The ephem folder contains the quick GPS fix data. Deleting the folder as you did in this case is the correct thing to do. You should now be able to go ahead and download the update again without problems.

With Best Regards

The TomTom Customer Support Team
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