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RobertV Regular Visitor
Joined: Jan 08, 2006 Posts: 74 Location: Newcastle Upon Tyne, UK
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Posted: Mon Oct 01, 2007 11:12 pm Post subject: Not possible to submit email question to GArmin |
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Has anyone succeeded in using the Garmin email form to submit a question? As soon as I fill in the description field I get a list of possible solutions. If I click on one and say it did not solve my question I get another form with the description that I typed gone. As soon as I type a description I get a list again and so on and so on. _________________ Garmin NUVI 660 with 2010 maps, Navman 550, Garmin Etrex Vista, Garmin 775 |
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kiwi69 Lifetime Member
Joined: Mar 15, 2006 Posts: 59
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Posted: Tue Oct 02, 2007 12:34 am Post subject: |
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I had the same problem, but after two- three weeks I had a reply to my question. I replied to the answer and I was shocked to recieve another reply within the hour
I had to create a login to be able to send the question. Once I was in the logged in area, I checked with my outstanding questions, my question didn't appear, so I thought it didn't get sent as there was no record of it.
Give it a couple of weeks if you can as it seems to be a bit of a hit or miss service |
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Anita Pocket GPS Moderator
Joined: Mar 15, 2006 Posts: 3219 Location: Windlesham, Surrey
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Posted: Tue Oct 02, 2007 7:39 am Post subject: |
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Try contacting Garmin via their Freephone number: 0808 238 0000. _________________ Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21 |
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Channelman Occasional Visitor
Joined: Aug 31, 2007 Posts: 8
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Posted: Tue Oct 02, 2007 9:12 pm Post subject: |
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I am going thru a very slow email and reply process with Garmin.
They are slow to answer and appear to me to just want to get you
off their back.
I am trying to claim the 'free update' to the USA Maps on my new Nuvi 270.
Sounds simply but their last email asked....
If you have a mugarmin account can you send me the details so I can
have a look in our database. Graeme Ball Garmin (Europe) Ltd
.....but it was already there, lower down in one of the copied earlier emails.
He just couldn't be bothered looking.
Note his typo 'mugarmin'..... so that's what they call us. |
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Channelman Occasional Visitor
Joined: Aug 31, 2007 Posts: 8
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Posted: Wed Oct 03, 2007 4:54 pm Post subject: ***UPDATE*** |
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Whoa....got there in the end...latest Email from Garmin...
Thank you for contacting Garmin(Europe)Ltd.
i have ordered the disk for you it will be sent to you within 5-7
working days.
Kind regards
Patrice Foti Garmin (Europe) Ltd
I just couldn't find this on the site without paying $70 |
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