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tman24
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Joined: Aug 06, 2007
Posts: 4
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 Posted: Mon Aug 06, 2007 8:49 pm Post subject: TT1 unstable after map update |
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I recently paid for the update to the new UK & Ireland maps for my TT ONE v2. The new map ver is 675. This was to update the original maps supplied with the unit.
I initially deleted the existing UK maps (after making a full backup), then installed the new maps. The install went ok, with no errors reported.
On first selecting the new maps, everything seemed ok, but when I select any postcode, address or POI the screen just locks up. If I wait for around 20s, the TT will then restart. I can replicate this every time. If I switch back to the original maps, everything is fine.
These are the full, original new maps for the TT ONE, bought and downloaded through TT HOME. The TT is fully up to date with the latest firmware.
I've emailed TT support, and am awaiting a reply. Anyone tried updating to the new UK maps and had similar issues? |
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lbendlin
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA
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| Posted: Mon Aug 06, 2007 9:44 pm Post subject: |
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you may want to retransfer the maps. what you describe points to corrupt map data.
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Lutz
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tman24
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Joined: Aug 06, 2007
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| Posted: Mon Aug 06, 2007 10:26 pm Post subject: |
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| lbendlin wrote: | | you may want to retransfer the maps. what you describe points to corrupt map data. |
Thanks for the pointer. There was no indication of any problems with the download, but I can't discredit it completely. I'll try and download another copy of the map anyway, and re-install.
Whether it's anything important, the 'map' size listed in TT HOME is never the same as installed on the device. For example, the new UK maps are listed as 252.2MB in TT HOME, but the device lists them as 243MB. The other maps I bought (US & Canada) show as 914MB in TT HOME and 914.3MB on the ONE. Would this be an indication of a corruption problem? |
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lbendlin
Pocket GPS Staff
Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA
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| Posted: Tue Aug 07, 2007 5:24 pm Post subject: |
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possibly. Try downloading the maps manually, without HOME.
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Lutz
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tman24
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Joined: Aug 06, 2007
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| Posted: Thu Aug 09, 2007 10:11 pm Post subject: |
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Having trouble find the download location for the maps I bought. I can get to My Maps on TT website, and it says they can be downloaded until a certain date, but there is no link to actually download the files manually!
Do I need to delete the existing maps that were downloaded in TT HOME, then see if they are available for download again afterwards? This isn't exactly a manual download though, unless someone can tell me how.
thanks |
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lbendlin
Pocket GPS Staff
Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA
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| Posted: Thu Aug 09, 2007 10:48 pm Post subject: |
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No, I meant from the HOME Download folder on your PC to your device. Not from their website.
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Lutz
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Fri Aug 10, 2007 1:56 am Post subject: |
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Could it be just that the memory card is too full?
You don't say what size you are using but if its the original card, the new maps might be too big. You need to leave several MB of "thinking space" free, which the unit seems to use as cache memory while working out routes. |
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tman24
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Joined: Aug 06, 2007
Posts: 4
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| Posted: Fri Aug 10, 2007 9:43 pm Post subject: |
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| lbendlin wrote: | | No, I meant from the HOME Download folder on your PC to your device. Not from their website. |
OK, sorry I see what you mean now. I'll manually install and post back.
As for the memory card, it's a 2GB Kingston with just under 1 gig free (that's after all the maps are installed), so I don't think that's the problem. |
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