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Subscription Activation

 
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DeMoNPauL
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Joined: Apr 11, 2007
Posts: 3

PostPosted: Mon Apr 16, 2007 7:05 pm    Post subject: Subscription Activation Reply with quote

I subscribed £19 today at around 5:30 pm GMT

How long will it take for activation?
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon Apr 16, 2007 7:57 pm    Post subject: Re: Subscription Activation Reply with quote

DeMoNPauL wrote:
I subscribed £19 today at around 5:30 pm GMT

How long will it take for activation?

Normally if you pay via Nochex or PayPal activation is instant. However if your payment was via PayPal using an eCheque (and this is an FAQ for PayPal payments) then you will not be activated until they clear the funds and make payment to us.

You can cheque your payPal account to clarify if this is the case or email subscriptions AT pocketgpsworld with details of the email address you use t make PayPal payments and we can check for you.

In 99.5% of PayPal non-activation cases it is because it is an eCheque payment. PayPal use these in some cases such as when there are no funds in your PayPAL account and you use a Credit card to fund it.
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Darren Griffin
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon Apr 16, 2007 8:46 pm    Post subject: Reply with quote

Received your email and have checked with PayPal. As I explained, your payment is an eCheque and will not clear until 25th April. This is a PayPal issue and so you should query this with them if you are uncertain as to why they have chosen this payment method.
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Darren Griffin
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