Nnuvi 360 Phone Dialing Issues

[BryanHaren]

Hello all,

I recently received my Nuvi 360 and paired it up with my Sprint Razr V3m
phone and all works well except for 1 issue.

The Nuvie imported my phonebook from the phone great and it will dial all
the contacts accurately, but when I dial a POI phone number from the POI
database it will add a 011 to the phone number.

I assume this is the country code for the US but when it adds the 011 it
causes the call to not go through. It seems to think I am outside the US for some reason.

Is there any setting to disable the 011 from being added to the number?

Thanks in advance!

Bryan

[pockettomtom2007]

Hey Bryan

Our company bought us like 100 of the 910s from tomtom recently, neatest GPS i ever seen, puts telenav in the dirt (which is one reason we got them, we switched from nextel to sprint recently to prepare for a corporate move in the states.

While trying out my new RAZR also company bought I was ecstatic to find that MOST of the razr worked with the tomtom, so i took it for a test cruise, while on my 30 mile test route i noticed the check engine light come on in my new car, so i used the POI to find a gas station nearby (im in maryland BTW) i got a message saying it couldnt dial the number,

well after some research later on i went back and saw that it was indeed dialing the POI but the sprint RAZR phone was running it as 0111areacodenumber

of course this concerend me

i spoke with tomtom level 3 support yesterday and we tried several things, the rep remembered an issue like this previously with verizon phones in which they did a firmware update to resolve, but he had told me i was the first to call in from a sprint phone, needless to say he said hewould contact the engineering deprtment to see if they could create a fix (and since the smae people program the tomtom as the NUVI (the same programmers in england) i imagine we might find somethign out soon.

I called motorola just for giggles and after a lengthy call with them they also said they would investigate, but the concensus was the issue was provider specific not so much the phones settings or the GPS settings

I did make an attempt to call sprint but that of course was a joke, i think i just confused them even more, and they arent very helpful as a whole anyway so far except for overbilling accounts

I hope my long tirad hasnt tired anyone out, but might provide some insight as to the fact tomtom at least and motorola are aware of this "quirk:"

Happy GPS'ng everyone

Jason

[swing]

Bryan - what firmware is running on the 360, and what locale have you set the unit to? I suspect the unit does indeed think you are outside the US, and hence is adding 011 for some reason (it can't think you are in the UK though, as then the number would be 001)
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