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Pocket GPS World :: View topic - Still not a member :(
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Still not a member :(

 
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Justin182
Occasional Visitor


Joined: Jan 05, 2007
Posts: 9

PostPosted: Thu Jan 11, 2007 12:48 pm    Post subject: Still not a member :( Reply with quote

Hi there,

Have been trying to become a subscribed member on your site but unfortunately am not sure whether it is in the process or not.

Was ideally wanting to download the camera database before i went on a 800 mile round trip, which has now passed and have paid twice with both debit and credit card last friday.

At first i thought it might just take a few days but then i read on here that credit cards are instant so am not sure if am actually waiting for anything.

Just wondering how long it should normally take or have i done something wrong?

Thank you,

Justin
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14798
Location: Bradford, West Yorkshire

PostPosted: Thu Jan 11, 2007 12:56 pm    Post subject: Reply with quote

Hi Justin,
Your payment is showing as pending at the moment. If it is still not active inthe next day or so I can get someone to have a look into it further.

Thanks

MaFt
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Justin182
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Joined: Jan 05, 2007
Posts: 9

PostPosted: Thu Jan 11, 2007 1:06 pm    Post subject: Reply with quote

Thanks MaFt,

Much appreciated. As long as I know its pending now. Thought i might have been waiting for nothing.

Hopefully it should come through in the next day or so.

Thank you
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Justin182
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Joined: Jan 05, 2007
Posts: 9

PostPosted: Sat Jan 13, 2007 4:24 pm    Post subject: Reply with quote

Sad

Thats 8 days now and still not subscribed.
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Justin182
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Joined: Jan 05, 2007
Posts: 9

PostPosted: Mon Jan 15, 2007 10:05 am    Post subject: Reply with quote

Anyone able to help ?

Thats 10 days today !!
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RobBrady
Pocket GPS Staff
Pocket GPS Staff


Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Mon Jan 15, 2007 3:21 pm    Post subject: Reply with quote

Hi Justin,

It's 5 full working days now and PayPal takes 8 working days to clear - we do mention this on the subscription page, but amongst all the other information it can be easy to miss.

That said, if you paid by credit or debit card it should go through immediately. I have checked with PayPal using your email address, but they do not have it on their system. Did you sign up using another address maybe?

Also can you let me know the PayPal transaction ID on your receipt.

Many thanks Justin and thanks for your patience.
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Robert Brady
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The Premier GPS / SatNav Resource for News, Reviews and Forums
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Justin182
Occasional Visitor


Joined: Jan 05, 2007
Posts: 9

PostPosted: Mon Jan 15, 2007 6:54 pm    Post subject: Reply with quote

Thanks for your reply rob,

Im just counting the days from when i paid via both my credit and debit card which was friday 5th dec.

I didnt go through pay pal, just paid by card etc... Was i meant to?

Didnt see any info regarding days though, except that cards were instant so tbh im now really confused Laughing Out Loud.

Is that any help to you? Let me know what i should do to sort it out.

Thanks

Justin
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RobBrady
Pocket GPS Staff
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Mon Jan 15, 2007 8:28 pm    Post subject: Reply with quote

Hi Justin,

Many apologies, ignore all the references to PayPal, you're quite right you didn't use PayPal! Embarassed

That said, it looks as if your Nochex payment didn't go through, can you try again please at http://www.pocketgpsworld.com/subscription.php

Any problems, just shout and we'll fast-track you.

Again, sorry for the confusion Smile
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Robert Brady
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The Premier GPS / SatNav Resource for News, Reviews and Forums
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Justin182
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Joined: Jan 05, 2007
Posts: 9

PostPosted: Mon Jan 15, 2007 11:21 pm    Post subject: Reply with quote

Thanks robs,

Still slightly confused now though.

I tried to pay again via credit card and it wouldnt let me, saying i had a paypal account with the account details and e-mail address and told me to pay through Paypal.

So i tried that and appeares my Paypal account is inactive (probably as ive not used it for ages) so nothing would process through them. Could not remember password so though I would try credit card again and when i clicked on the link, the sales reciept comes up indicating ive paid Laughing Out Loud

So now i have not got a clue as the payment didnt seem to process in the first place.

Im destined not to join this site Laughing Out Loud
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RobBrady
Pocket GPS Staff
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Tue Jan 16, 2007 1:47 pm    Post subject: Reply with quote

You should be able to pay if you use the Nochex button.

Nochex has no connection with PayPal and you do not need an account with them.

Failing that, I'm afraid you'll have to pay by good ol' snail mail and cheque.

You shouldn't have a problem with Nochex though... he says hopefully! Smile
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Robert Brady
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The Premier GPS / SatNav Resource for News, Reviews and Forums
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Justin182
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Joined: Jan 05, 2007
Posts: 9

PostPosted: Tue Jan 16, 2007 1:50 pm    Post subject: Reply with quote

It shows that I have paid again and just gives me reciept details, order number etc... so i have paid again, but still not working.
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Justin182
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Joined: Jan 05, 2007
Posts: 9

PostPosted: Tue Jan 16, 2007 2:09 pm    Post subject: Reply with quote

My subscription just activated... yay!!

Although happen only seconds after i paid again under a 2nd e-mail address Laughing Out Loud

As long as it working now :D
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RobBrady
Pocket GPS Staff
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Tue Jan 16, 2007 2:26 pm    Post subject: Reply with quote

Hi Justin,

According to our records only one payment went through. So all OK now.

Thanks for your patience!
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Robert Brady
Editor, Pocket GPS World
The Premier GPS / SatNav Resource for News, Reviews and Forums
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Justin182
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Joined: Jan 05, 2007
Posts: 9

PostPosted: Tue Jan 16, 2007 4:40 pm    Post subject: Reply with quote

Thanks Rob,

Downloaded all the camera database and works perfectly.

Thanks for your help.

Justin
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