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TomTom and new congestion zone
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Tim Buxton
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PostPosted: Sun Jan 07, 2007 8:18 am    Post subject: Reply with quote

getsurfers wrote:
Tim Buxton wrote:
They are painted on the tarmac and are displayed on roadside signs.


Which is the point that you enter the zone, and have lost the ability to nav around.

The pre-warning signs are the ones which are normally hidden behind trees - esp when coming in to the zone from the south east and north IME. These are the smaller ones.


Again, not so. The prewarning ones are also on the tarmac. They show you that the lane you are in leads to the zone and then you get further ones at the junction which actually takes you into the zone.
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verybigfoot
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PostPosted: Sun Jan 07, 2007 6:32 pm    Post subject: Reply with quote

Currently if I'm driving around / through London, my TT asks me if I want to avoid toll roads (CC). It would be bad if it then directs me into the new one rather than staying on the free road that goes down the middle.
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Howarduk
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PostPosted: Sun Jan 07, 2007 7:52 pm    Post subject: Reply with quote

Well guys
This has all the makings of exactly the same commorion that we had last time when Tom Tom left out the new M6 charging road out of the latest TomTom update.
We sceamed, we shouted unfair, they obviously knew about it, why wasn't it included in the last update? Unfortunately nothing was done about it until the next update.
I suspect (although god I really hope TomTom would prove me wrong, but I'm not holding my breath) that absolutely nothing will be done until the next update.

Howard
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Tim Buxton
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PostPosted: Sun Jan 07, 2007 9:24 pm    Post subject: Reply with quote

So, howarduk, are you suggesting that TomTom should have implemented the extended zone before it came into force? And TomTom didn't necessarily leave out the new M6 charging road. The data is supplied to them by TeleAtlas and, for some devices, NAVTEQ.

TomTom can only work with the data they are given. How long should they wait before releasing a new map? Damned if they do, damned if they don't.
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Howarduk
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PostPosted: Sun Jan 07, 2007 10:36 pm    Post subject: Reply with quote

Obviously they couldn't have implemented the extended zone before it came into force.
What I was actually suggesting was that like the M6 toll road before it, we won't actually get an upgrade, patch or whatever else it might be called until the next version release of a TomTom map.

Howard
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MrT
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PostPosted: Tue Jan 09, 2007 9:45 am    Post subject: Reply with quote

A bit like TomTom implemented the very new A1M/M62 routes around Ferrybridge in the latest maps, they just put them in the wrong place!
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jimbo_hippo
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PostPosted: Tue Jan 09, 2007 11:22 am    Post subject: Reply with quote

I think complaining about issues like the new CG zones is valid and by airing views we might make certain manufacturers sit up and take notice. But I think for those who feel Tom Tom is SOOO bad, you really should try some other packages for a while. Whilst your claims would be legitimate you'd probably feel a little less miffed about things.

I used Destinator in London for a couple of years. You don't get asked about Toll Roads on calculating a route. You just set avoid or not in preferences which stinks. I don't want to avoid the Tyne Tunnel at £1.10 but I do want to skirt round the CG zone if I'm heading from Tottenham to Hangar Lane. So to counter this I added the CG points as POIs. New problem, driving past King's Cross and Paddington the program is boinging andf pinging like its going to explode because off to the left every street is a CG entry point.

I'm in no way excusing this valid issue but spare a thought for those who were sold a satnav without being told this. They suffer daily! Tom Tom isn't perfect by a long stretch but my blood pressure has dropped significantly since I switched.
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getsurfers
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PostPosted: Sun Jan 14, 2007 9:42 pm    Post subject: Reply with quote

Ok, everyone seems happy to accept this.

So another tact then. Why do TT not offer a roling sub so you can get new maps?

Ie, for £10/month say you'll get map updates as they come out.
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bedbug
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PostPosted: Mon Jan 15, 2007 11:42 pm    Post subject: Reply with quote

getsurfers wrote:
Ok, everyone seems happy to accept this.

So another tact then. Why do TT not offer a roling sub so you can get new maps?

Ie, for £10/month say you'll get map updates as they come out.


Does nobody read what Tim or I have said?

TT don't possess the ability to provide monthly maps. They don't DO the mapping. They take the maps available to them and integrate them into some pretty nifty software, taking time to do right. That the map data might be out of date is NOT under the direct control of TT.
True, we want TT to get the most recently available maps out to us as quickly as possible, but we also want the software not to have bugs and to be compatible with every device possible. So there's inevitably a delay. The current situation regarding TT software/map updates represents the 'state of the art' (yes, it's a right state, but there it is!).

I want a car that runs on air and never fails. At the moment we both want things that are not possible!

As I said before, rather than whingeing about it, do better yourself - you'll have my support in a flash!
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topgazza
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PostPosted: Mon Jan 15, 2007 11:58 pm    Post subject: Reply with quote

With the ever changing CG area, thanks to Commisar Livingston and his KGB fledglings it would be impossible to keep up with this. Unfortunately it requires some homework before settig out and marking the new boundaries of the new CG area, which seem to be Swindon to the west and Cairo to the south, and making your own route. I see no otehr feasible alternative no matter how good Teleatlas or Navtech are.
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Skippy
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PostPosted: Tue Jan 16, 2007 10:06 am    Post subject: Reply with quote

bedbug wrote:
At the moment we both want things that are not possible!


I don't accept this. The congestion zone is a bunch of points enclosing an area which you may or may not want to avoid. All they have to do is change the position of these points.

bedbug wrote:
As I said before, rather than whingeing about it, do better yourself - you'll have my support in a flash!


I'm sure people would if TomTom didn't make it so difficult. If they put the Congestion Charge zone in an OV2 file with locations to mark the CC area and someone could modify it to include the new zone in about 20 minutes.

TomTom have the original data so they can modify it quite simply. It's not rocket science.
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Tim Buxton
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PostPosted: Tue Jan 16, 2007 10:31 am    Post subject: Reply with quote

Here is my first public effort on the Extended zone. Please email any glaring errors to me and I will amend the file as necessary.
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Last edited by Tim Buxton on Tue Jan 16, 2007 2:52 pm; edited 1 time in total
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bedbug
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PostPosted: Tue Jan 16, 2007 10:36 am    Post subject: Reply with quote

Skippy wrote:
I don't accept this.

Accepting it or not doesn't change the fact that it is!

Skippy wrote:
The congestion zone is a bunch of points enclosing an area which you may or may not want to avoid. All they have to do is change the position of these points.

Which is why I drew attention to the fact that I have a set of POIs detailing the original zone. Having POIs is an entirely different issue to revising the maps.

What I don't understand is why, instead of complaining here where nobody can do anything about it, posters aren't:

a) Reflecting the responses from TT to this issue - I presume nobody has bothered.

b) Why someone feeling strongly enough about it hasn't gone to the camera logging page of this site, or used their TT and transposed the proposed boundary changes into POIs (there must be a map published by Ken & Co?) and posted it here - instead of me moaning about the complaints, the poster would no doubt be overwhelmed with praise!

I guess it's just a matter of it being easier to complain than to do something about it. Welcome to the UK!
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bedbug
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PostPosted: Tue Jan 16, 2007 10:40 am    Post subject: Reply with quote

Tim Buxton wrote:
Here is my first public effort on the Extended zone. Please email any glaring errors to me and I will amend the file as necessary.

No sooner said than...

3 cheers for Tim!

(retires to enjoy the relative peace & quiet)
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Tim Buxton
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PostPosted: Tue Jan 16, 2007 11:08 am    Post subject: Reply with quote

The TfL map showing the extended zone and discount areas can be found here. This is the map on which I've based the POI file.
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