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subscription problem

 
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LizCarnell
Occasional Visitor


Joined: Apr 18, 2004
Posts: 12

PostPosted: Sat Dec 23, 2006 5:58 pm    Post subject: subscription problem Reply with quote

Hello,
I've registered and subscribed but cannot download the cameras. I'm now going to try using Explorer instead of Firefox but I'm finding this very frustrating. Can someone please check my subscription status and make sure it is active?

I didn't have any problems at all when I used Tom Tom on my pda but it seems to be impossible to even find where to download the cameras for the Tom Tom Go 500. Judging from the number of people who have the same problem perhaps it's time for a revamp of the site to make this process easier!
Thanks
Liz Carnell
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Sat Dec 23, 2006 6:49 pm    Post subject: Reply with quote

The TomTom files are the same regardless of the device you use so the files are in the same location they were when you downloaded them for the PDA.

Of the many many users who download only a very small fraction have an issue and it is always down to their system.

However I have checked and you do not appear to have an active subscription, if you believe you should have can I ask you to email the details to subscriptionsATpocketgpsworld.com specifically stating payment data and subscription period along with your username?
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Darren Griffin - Editor
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