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RDS
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Joined: Jul 09, 2006
Posts: 242
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 Posted: Thu Dec 14, 2006 8:08 am Post subject: |
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| dejaycejay wrote: | | If mine went wrong I think I would be looking at a new satnav. Not necessarily a Tom Tom. |
So you've had a Tom Tom sat nav for 2 years, relying on it for work you use it daily and so far haven't apparently had any problems (or at least none that you've had to return it back to TT for repair).
That sounds like a fairly good endorsement to me !! |
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Solobay
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Joined: Oct 24, 2006
Posts: 57
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| Posted: Thu Dec 14, 2006 10:16 am Post subject: |
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| I don't think anyone is questioning the abilities of the unit (other than my belief that the connections on the Rider are a flawed design - time will tell) what sucks is the service. |
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dejaycejay
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Joined: Jan 01, 2006
Posts: 13
Location: Bedfordshire
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| Posted: Thu Dec 14, 2006 5:25 pm Post subject: |
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No, No, what I'm saying is that if I was going to be without it if it went wrong for more than a week, I would scrap it and buy new.
Also, the reports of the new mapping do not bode well.
Regards, Clive. |
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RDS
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Joined: Jul 09, 2006
Posts: 242
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| Posted: Thu Dec 14, 2006 5:44 pm Post subject: |
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| dejaycejay wrote: | No, No, what I'm saying is that if I was going to be without it if it went wrong for more than a week, I would scrap it and buy new.
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Fair enough, but I suspect that you'll almost certainly be buying new as you'll be lucky to get a repair done on most things and returned within a week. |
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mrg2003
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Joined: 12/03/2003 18:19:15
Posts: 136
Location: United Kingdom
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| Posted: Sun Dec 17, 2006 12:45 pm Post subject: ignorance of sale of goods act / consumer association |
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I guess we're all getting pretty bored with "My XXX broke, and I've waited Y months to get it fixed".
options.
Easiest - get Which? involved, SOGA, suppliers invariable listen.
Buy a new unit, tell the supplier to refund the cost, charge them daily interest.
Have a backup unit, but since after a few months these users can do without a GPS, then maybe it's not so critically important in the first place! |
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