Updating 710

rejo · Occasional Visitor Joined: Oct 14, 2006 Posts: 22

Just got a 710 and have been trying to upgrade from version 6.1 to version 6.51 as the tom tom website says this is the latest version.
Have downloaded tom tom home and supposedly when I connect my 710 it will automatically upload any updates.
The problem is tom tom home is telling me there are no updates.
So even though the tom tom website says 6.51 is this an upgrade for the 710 or not.

mikealder · Posted: Sun Oct 15, 2006 10:54 pm Post subject:

Assuming your PC has the Home application installed and an open internet connection you should dock the TomTom 710, switch it on and when it asks do you want to connect to computer tap yes.

At this point TomTom Home should start and automatically look for updates, if not click File/ Preferences in the home application and make sure the "Check for updated content when i'm logged in and my TomTom device is connected to the computer" is ticked - Mike

rejo · Occasional Visitor Joined: Oct 14, 2006 Posts: 22

Hi Mike
Thanks for the very quick responce, had the box already ticked .....any other ideas or am I missing something.
Thanks.
Jo

mikealder · Posted: Sun Oct 15, 2006 11:17 pm Post subject:

Have you logged in to TomTom Home, if this is a first attempt you might need to setup an account, it only needs your e-mail details etc, if you have done this and it still doesn't work try turning off any firewalls while the TomTom Home checks for updates, it could be a firewall problem (non trusted software) - Mike

timber · Posted: Sun Oct 15, 2006 11:29 pm Post subject:

rejo · Occasional Visitor Joined: Oct 14, 2006 Posts: 22

Thanks to everyone but still no joy, I am logged on to home and disconnected the firewalls but it still says no updates...... what next.

Pedro2NR · Regular Visitor Joined: Jul 07, 2006 Posts: 64

Try updating to 6.02 first from TT's site.
Scroll down in link.

BodgerBaz · Posted: Mon Oct 16, 2006 8:15 am Post subject:

Rejo,

Did you see it download any files when you first docked it?

Was one of them a new version?

To check the current state of your application software :-

1. Connect up your GO.

2. Make a backup.

3. Click on the 'Check for updates' button.

4. Click on to 'Download Your Updates' button.

This will display the updates available in the middle window and what's on the SD card on the right hand window.

3. Hover your mouse pointer over the SD card's Application and read off the version number.

4. Do the same with the middle column.

5. If the version sat on your PC is newer than the one on the SD card press the install button.

Hope this helps

rejo · Occasional Visitor Joined: Oct 14, 2006 Posts: 22

Ok, it's finally sorted.

DON'T ASK ................

mikealder · Posted: Tue Oct 17, 2006 3:50 pm Post subject:

Oh go on let us know, it might stop others having the same trouble 8) - Mike

Pedro2NR · Regular Visitor Joined: Jul 07, 2006 Posts: 64

I knew someone who overlooked the green install button on the top right corner.

BodgerBaz · Posted: Tue Oct 17, 2006 6:29 pm Post subject:

Was he a friend of yours? Wink

oe6jwd · Occasional Visitor Joined: Oct 19, 2006 Posts: 1

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