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Miomap 3.2 Crashing
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Sallyann
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Joined: Jun 23, 2006
Posts: 768

PostPosted: Fri Oct 13, 2006 1:02 pm    Post subject: Miomap 3.2 Crashing Reply with quote

Several people have reported unexpected program crashes/reboots since 'upgrading' to v3.2. It might help in resolving this if we could establish whether there is a common pattern to the crashes.
If I start this new thread, perhaps we could all post details here of how and when crashes occur and exactly what the device was doing at the time?

Sal
(who really must get on with some work now)
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GPSBear
Regular Visitor


Joined: Jul 15, 2006
Posts: 137

PostPosted: Fri Oct 13, 2006 6:21 pm    Post subject: Reply with quote

OK I will kick off.

Unit on for about ten minutes.
No active route
cockpit mode
*May* have been in overview, plane symbol showing, but I am not sure about that.
about 300 yards after making a right turn.
running on batteries about half charge
no cameras within at least a mile or so.
I seem to have the UK 2006.01+ maps - but I just ran the upgrade process and ticked *all* the boxes.
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Mio C710 on MioMap 3.3
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CeeJay
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Joined: Jan 06, 2006
Posts: 360
Location: East Sussex

PostPosted: Sat Oct 14, 2006 1:14 am    Post subject: Reply with quote

Hi to all.

Had an unexpected crash this morning (the Mio, not the car :D ).
Whizzing into town on the A3, just by the Merton turn off, after about 3 seconds of the overspeed warning starting, the thing rebooted on it's own.
First time that's happened to me. Crying or Very sad
This v3.2 is really beginning to bug me. Evil or Very Mad It was so stable before the upgrade.

CeeJay.
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Snapper9709
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Joined: Aug 22, 2006
Posts: 6

PostPosted: Sat Oct 14, 2006 8:16 am    Post subject: Reply with quote

Yes it happened to me the other day. Was navigating a route in cockpit mode. No active warnings as far as I could see. It re-booted itself but the route was saved.

I should have followed my nose and waited until 3.21 !

By the way anyone have experience of putting tom tom 5 on the A701 ?
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GPSBear
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Joined: Jul 15, 2006
Posts: 137

PostPosted: Sat Oct 14, 2006 9:48 am    Post subject: Reply with quote

I was poking about on the Mio with Bluetooth last night. In the top directory, the one that has the lang, maps & voice folders I found an ASCII file called crash.txt - Does not say much but would be interesting if everyone was getting the crash at the same point.

At 0x8c048b34: Exception 0xc0000005

Build 'Built @ Sep 22 2006 - 20:01:16' crashed at: 2006.10.8. 13:53:47

Profile stack:
-- Unavailable --

call addresses
-- Unavailable --

------------------------------------------------------

I don't know the ARM interrupt codes but I would put money on a NULL pointer :-)
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Snapper9709
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Joined: Aug 22, 2006
Posts: 6

PostPosted: Sat Oct 14, 2006 4:38 pm    Post subject: Reply with quote

Mine crashed again today, just reported a fatal error and restarted.
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Wroey
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Joined: Jul 11, 2005
Posts: 18
Location: Hampshire

PostPosted: Sun Oct 15, 2006 8:58 am    Post subject: Reply with quote

I had a couple of fatal errors on 8th October, after downloading 3.2, (but I was testing Sallyann's mtc builder as well, and, (incredibly it seems now), thought it might be a camera error in the rebuilt mtc file, trusting in Mio to post a reliable 3.2 update.

This is what I wrote on the 8th:
Quote:
Just a quick update, will post details in the morning. I used the "beta" version of SallyAnn's mtc maker, then downloaded the 3.2 update.

On an "epic" 5 hour trip from Hampshire (UK) to Yorkshire on Friday evening, cutting across country from the M40 to J15 of the M1, a got TWO FATAL ERRORS and an automatic restart. On both oocasions at the same time as a Speed Cam alert.

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toibs
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Joined: Oct 13, 2003
Posts: 65
Location: Coventry UK

PostPosted: Mon Oct 16, 2006 11:45 pm    Post subject: Reply with quote

here's just a sample of some of mine....

Code:


At 0x01fc9978: Exception 0xc0000094

Build 'Built @ Sep 22 2006 - 20:01:16' crashed at: 2006.10.13. 7:43:33

Profile stack:
-- Unavailable --

call addresses
-- Unavailable --

------------------------------------------------------
At 0x01fc9978: Exception 0xc0000094

Build 'Built @ Sep 22 2006 - 20:01:16' crashed at: 2006.10.13. 14:43:38

Profile stack:
-- Unavailable --

call addresses
-- Unavailable --

------------------------------------------------------
At 0x01fc9978: Exception 0xc0000094

Build 'Built @ Sep 22 2006 - 20:01:16' crashed at: 2006.10.14. 14:15:16

Profile stack:
-- Unavailable --

call addresses
-- Unavailable --

------------------------------------------------------
At 0x8c048b34: Exception 0xc0000005

Build 'Built @ Sep 22 2006 - 20:01:16' crashed at: 2006.10.14. 14:33:49

Profile stack:
-- Unavailable --

call addresses
-- Unavailable --

------------------------------------------------------

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Sallyann
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Joined: Jun 23, 2006
Posts: 768

PostPosted: Tue Oct 17, 2006 10:41 am    Post subject: Reply with quote

toibs wrote:
here's just a sample of some of mine....

Code:




I suggest you paste this into an email to Mio. It won't tell them much but at least they can see the problems we are having.

Was there any common element to the crashes, e.g. near any POI's or cameras? Did you have a calculated route going and was it giving any instructions? Was TMC working?

Sal
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GPSBear
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Joined: Jul 15, 2006
Posts: 137

PostPosted: Wed Oct 18, 2006 3:41 pm    Post subject: Reply with quote

Well mine did it again three times on the trot yesterday. Roughly in the same place & time on as before. I have already established there are no cameras for miles.

I just realised that this crash is taking out Windows CE - Which really should not happen for an application, which is all Mio-Map is after all.

I am also needing to do a hard reset to get the display back on a regular basis when the unit is in standby and ought to respond to the power button top right..
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Swordsmaker
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Joined: Aug 05, 2006
Posts: 33

PostPosted: Wed Oct 18, 2006 5:11 pm    Post subject: Reply with quote

Been running the 3.2 for a little more than a week, but without seing any crashes. The unit has often been on for a long time with and without driving around with it.
Could it be linked to something like the map? I have only been using the Swedish map.

The zombie problem (black screen) is however well known to me and very annoying. Occured with 3.0 as well as 3.2 so whatever it is is either unrelated to the Miomap version or has not been fixed.
I do not like to have to drive around with a bent paperclip as my primary tool to get the Mio started. Does not really impress on my passengers.

Any solution to this would be greatly appreciated.
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GPSBear
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Joined: Jul 15, 2006
Posts: 137

PostPosted: Wed Oct 18, 2006 5:19 pm    Post subject: Reply with quote

The black screens I am getting do not respond to the paper clip, it needs the power slider on the bottom flipped back and forth.
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Swordsmaker
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Joined: Aug 05, 2006
Posts: 33

PostPosted: Wed Oct 18, 2006 5:26 pm    Post subject: Reply with quote

You are absolutely right, I am just using the paperclip for the slider as well Smile
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Simebaby
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Joined: Jun 14, 2006
Posts: 53

PostPosted: Thu Oct 19, 2006 11:12 pm    Post subject: Reply with quote

First crash today after installing 3.2 last week. It was when a speed camera alert was sounding, but I've passed that camera most every day without problems.
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Sallyann
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Joined: Jun 23, 2006
Posts: 768

PostPosted: Fri Oct 20, 2006 12:38 am    Post subject: Reply with quote

I had my first crash today as well. I wasn't driving - just checking out a route and as I zoomed out to see more it black screened on me.

Sal
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