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GPS Assist - Payment Problem

 
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Commander
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Joined: Oct 27, 2003
Posts: 33
Location: UK - Midlands

PostPosted: Thu Nov 27, 2003 12:32 pm    Post subject: GPS Assist - Payment Problem Reply with quote

I tried GPS Assist with TTN2 on an iPAQ 2210 and it worked fine. I decided to buy it so made a payment on the website, but have never received the unlock code.

I have checked my credit card statement and the payment has gone out. I have emailed themwith the PayPal details but they have not responded.

There is no 'phone contact number on the website. What do I do now?

Does anyone have a number for them?

Peter
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catken96
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Joined: 14/06/2003 13:41:20
Posts: 41
Location: United Kingdom

PostPosted: Sat Nov 29, 2003 2:00 am    Post subject: Reply with quote

Hi Peter,

Send an E-mail to "registration@autoreplying.com" (without the quotes)

along the lines -- Registration Code for GPSAssist is ID********** (* this

number will be found in Help/Register). Hopefully you should get a reply

with your Unlock Code.

I don't think you can communicate with PromaSoft other than through the

"support@autoreplying.com" and "registration@autoreplying.com"

addresses.

Good Luck!

Tom.
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Commander
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Joined: Oct 27, 2003
Posts: 33
Location: UK - Midlands

PostPosted: Sun Nov 30, 2003 1:28 am    Post subject: Reply with quote

Thanks Katkin, as I said they ignored my email, but all is now resolved.

I sent an email to PayPal through whom the payment goes, their site has a special section regarding problems like this.

Within 10 minutes I had an email from Promasoft, just asked for the GPSAssist is ID as you said, and the unlock code came straight back.
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