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TomTom Go 700 auto power up when in car cradle.
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addieh123
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PostPosted: Wed Sep 20, 2006 5:17 pm    Post subject: TomTom Go 700 auto power up when in car cradle. Reply with quote

TomTom used to switch on and off automatically with the ignition when in the car mount. I let the TomTom battery go flat, and then recharged it in the house. Now it has to be switched on and off manually when in the car mount, and it appears not to be getting any power from the cigarette lighter, althoug the lighter works.
Is this just a coincidence, and there is a loose connection somewhere, or is there some default setting that is in operation after loosing all battery power?
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Andy_P
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PostPosted: Wed Sep 20, 2006 5:26 pm    Post subject: Reply with quote

If you plug the power cable into the socket on the back of the Go rather than the mount, does it get power that way?
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addieh123
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PostPosted: Wed Sep 20, 2006 6:41 pm    Post subject: Reply with quote

Andy_P2002 wrote:
If you plug the power cable into the socket on the back of the Go rather than the mount, does it get power that way?

No, I have tried that. I think I shall have to borrow a multimeter and see if the power is getting to the jack plug from the cigarette lighter adaptor.
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trog100
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PostPosted: Wed Sep 20, 2006 6:53 pm    Post subject: Reply with quote

5 quid from maplins.. very usefull things.. every toolkit should have one.. he he

trog
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trog100
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PostPosted: Wed Sep 20, 2006 6:57 pm    Post subject: Reply with quote

i have noticed with mine it dosnt come on automatically with the 6x software like it did with 5x.. not sure whether this is a good thing or bad thing but both my green lights come on the one on the charger plug and the one on the tomtom unit..

to me no green lights means no power to the plug..

trog
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gadget_sa
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PostPosted: Thu Sep 21, 2006 11:48 am    Post subject: Reply with quote

8O
Is there a connection on the mount for the 700?

I've always connected mine directly to the GO?!

I'll have a look later...
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Andy_P
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PostPosted: Thu Sep 21, 2006 1:28 pm    Post subject: Reply with quote

gadget_sa wrote:
8O
Is there a connection on the mount for the 700?


Sure is! Laughing It's tucked round the back of the "shoe", near the left/right swivel bit.
And AFAIK, the automatic power on/off with the car's ignition only ever worked if you plugged the power via the mount.
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gadget_sa
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PostPosted: Thu Sep 21, 2006 2:13 pm    Post subject: Reply with quote

Cheers Andy, I'll take a look.

Regarding the auto power off... I think this works on either connection.
As I didn't realise there was one on the mount I've been plugging straight in, and when I turn the engine off, Tom goes to sleep!

UNLESS

Where I've asked the wife to plug it in, shes found the right hole and thats why it's turned off..

Either way, I'll search out the socket!
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trog100
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PostPosted: Thu Sep 21, 2006 2:38 pm    Post subject: Reply with quote

she probably has.. my 300 now dosnt turn off but thinking back when it did i was useing the mount..

i had just put it down to the newer software..

trog
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addieh123
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PostPosted: Thu Sep 21, 2006 5:40 pm    Post subject: Reply with quote

I have borrowed a digital multimeter. There is no power to the jack plug that goes into the car mount, and no light on the cigarette lighter adaptor. (I had this plugged in upside down so didn't know there was a light until now!) I have tested the 2A fuse in the adaptor and it is OK. The adaptor felt pretty hot, but it was in the sun.
I shall try again in the garage tomorrow, but it looks to me like I will need a new adaptor - guess what? It is just more than a year since I bought it!
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Andy_P
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PostPosted: Thu Sep 21, 2006 6:08 pm    Post subject: Reply with quote

Check your EULA (mine is called "lic_eng.txt") in the "licences" folder on your TomTom. You might well find you have a TWO year guarantee.
Quote:
6) c) TomTom warrants to you that the Hardware will be free from defects in workmanship and materials for a period that is
the shorter of (a) two (2) years from the date that the Hardware was first purchased by you and (b) the period ending upon your
breach of any term of the EULA (“Warranty Period”). During the Warranty Period the Hardware will be repaired or replaced
at TomTom’s option (“Limited Warranty”), without charge to you for either part or labor.
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addieh123
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PostPosted: Thu Sep 21, 2006 6:28 pm    Post subject: Reply with quote

Andy_P2002 wrote:
Check your EULA (mine is called "lic_eng.txt") in the "licences" folder on your TomTom. You might well find you have a TWO year guarantee.
Quote:
6) c) TomTom warrants to you that the Hardware will be free from defects in workmanship and materials for a period that is
the shorter of (a) two (2) years from the date that the Hardware was first purchased by you and (b) the period ending upon your
breach of any term of the EULA (“Warranty Period”). During the Warranty Period the Hardware will be repaired or replaced
at TomTom’s option (“Limited Warranty”), without charge to you for either part or labor.

Thanks. I shall check when I load the latest database tomorrow.
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addieh123
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PostPosted: Fri Sep 22, 2006 11:30 am    Post subject: Reply with quote

I have found the warranty (EULA) in the box. (sometimes it pays to be a hoarder! The warranty is for two years as you said.
I shall call Maplins. They were very good when the original windscreen mount broke within a day or two of first using it. Sent a replacement as soon as they got stock, about two weeks - I think a lot were breaking as the design was not very good.
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Andy_P
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PostPosted: Fri Sep 22, 2006 12:12 pm    Post subject: Reply with quote

:D
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gadget_sa
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PostPosted: Fri Sep 22, 2006 2:02 pm    Post subject: Reply with quote

Well, I found the socket on the cradle... had never noticed it before, and theres an external mic one too....

But I still say that mines been powering off when plugged directly into the GO as I showed my Mrs, and she'd not seen the one on the cradle either!!!
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