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Tomtom 510 lock up

 
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Ollie
Occasional Visitor


Joined: Nov 15, 2004
Posts: 31
Location: South Dorset

PostPosted: Fri Aug 04, 2006 9:11 am    Post subject: Tomtom 510 lock up Reply with quote

My tomtom 510 has decided to 'lock up' when I turned it on today, I can't turn it off. Just shows the picture of a tomtom (opening screen). I've connect it to my PC but no luck - any ideas.

PS Its a week old and has been working fine.
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nudda
Regular Visitor


Joined: May 16, 2006
Posts: 198

PostPosted: Fri Aug 04, 2006 10:17 am    Post subject: Reply with quote

They like to do that atleast once in their lief time. Just grab a paperclip and reset the unit by poking the paper clip in the right place at the back.
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forky
Lifetime Member


Joined: Sep 18, 2005
Posts: 277
Location: Helston

PostPosted: Fri Aug 04, 2006 1:27 pm    Post subject: Reply with quote

This happened to mine and I had to send it back to TT. I still have not got it back(3 weeks) yet support states it will be returned within 5 - 10 days. What a load of *^!"
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nudda
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Joined: May 16, 2006
Posts: 198

PostPosted: Fri Aug 04, 2006 1:54 pm    Post subject: Reply with quote

Just another case of where tomtom is failing on its part. Product faults, poor customer service, poor efficiency in updates ... whats next ?

Good luck in getting your tomtom back in one piece and not riddled with further problems.
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Ollie
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Joined: Nov 15, 2004
Posts: 31
Location: South Dorset

PostPosted: Fri Aug 04, 2006 2:13 pm    Post subject: Reply with quote

nudda wrote:
They like to do that atleast once in their lief time. Just grab a paperclip and reset the unit by poking the paper clip in the right place at the back.


I had visions of sending the unit back to Tomtom (and oblivion Crying or Very sad ), however, I have taken nudda's advice, poked around with a paper clip - brilliant - all working :D

Thanks nudda!
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nudda
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Joined: May 16, 2006
Posts: 198

PostPosted: Fri Aug 04, 2006 3:22 pm    Post subject: Reply with quote

No problem Ollie. Glad to hear its back functioning. What Ive noticed is that it actually functions better after the at-least-once-in-its-life papaer clip trick. Maybe they need to poke them up the backside before sending them onto retailer ? Laughing
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