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Garmin nuvi 310D GTM12 TMC problems
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swing
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Posts: 2225
Location: Bedfordshire, UK

PostPosted: Thu Sep 07, 2006 7:09 pm    Post subject: Reply with quote

I have to say, if when you first set off you get traffic data, then I'm not sure the suppressor would make that much difference - it's going to be more useful to those who never get traffic on their whole journey.

Having said that, there must be a reason why it drops off at that point - I suspect it is:

- an area of no signal at all (carrying the TM traffic)
or
- the old radio station signal drops off, and the unit struggles to retune

I do think that the permanent solution should help you *if* it's simply that the radio station signal is a bit lower than the Nuvi can currently cope with.

Remember the suppression kit is designed to try to minimise the impact of the dodgy car charger, whereas the real solution is to fix the charger. Do make sure you confirm to Garmin that it has not helped sufficiently to ensure you are on the list for a new car charger when available (no date from Garmin US when I checked today).
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lola
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Joined: Aug 31, 2006
Posts: 146

PostPosted: Thu Sep 07, 2006 9:30 pm    Post subject: Reply with quote

1) Has anyone tried extending the aerial on the GTM 12.

What I am thinking is after the rectangular block on the GTM12 (module), extend the aerial like the GTM 11. I am thinking the signal to noise ratio is swapped by the power cable lacking supression. By increasing the aerial length I wonder if we can increase the signal. This should at least improve reception in poor signal areas.

2) I am intrigued by the Nuvi660 being supplied with the GTM21. Could the Nuvi310 be re-designed to use what I guess is a TMC designed upon the failure of the GTM12.
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cookie999
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Joined: Jul 28, 2006
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PostPosted: Fri Sep 08, 2006 9:44 am    Post subject: GTM12 Problems Fixed Reply with quote

Having had numerous problems picking up the traffic master data and having tried the supplied supressor from Garmin with no luck I am now picking up regular traffic updates.

Solution for me so far is changing the in-car charger to a Motorola charger and updating to the latest Garmin firmware on the Garmin website - 3.90. I also spoke to Garmin on Wednesday this week and I told them of the problems I had been having and they are now sending me out a replacement in-car charger so I will test that out when it arrives.
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swing
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PostPosted: Fri Sep 08, 2006 11:52 am    Post subject: Re: GTM12 Problems Fixed Reply with quote

cookie999 wrote:
changing the in-car charger to a Motorola charger
Can you confirm where you bought this from (does it have the right angled connector at the end?) as I've tried to buy one locally, but no store seems to have stock (maybe I've been beaten to them by other Garmin users....)

Quote:
they are now sending me out a replacement in-car charger so I will test that out when it arrives.
Firstly, the "fixed" car charger is not yet available from Garmin US, so either they are sending you another one from their current stock (which I doubt will truely help), or they have simply put you on the list and you won't receive it for some time.
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cookie999
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PostPosted: Fri Sep 08, 2006 8:35 pm    Post subject: Re: GTM12 Problems Fixed Reply with quote

Quote:
Can you confirm where you bought this from (does it have the right angled connector at the end?) as I've tried to buy one locally, but no store seems to have stock (maybe I've been beaten to them by other Garmin users....)


Not got the right angle connector, however have bent it to 45 degrees and it is working fine. It is a phones4u Motorola charger suitable for models V3/V3i/V3x/U6/L7/L6/L2 - product code 105127 - cost approx £12.99.

Quote:
Firstly, the "fixed" car charger is not yet available from Garmin US, so either they are sending you another one from their current stock (which I doubt will truely help), or they have simply put you on the list and you won't receive it for some time.


I wonder if it is the combination of the charger and the firmware as when I used just the Motorola charger and the older firmware, it was intermittant. However, as soon as I updated the firmware it works a treat. I have received the in-car charger from Garmin today and will test it out, but don't hold out much hope from what you say but will let you know.
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swing
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PostPosted: Sat Sep 09, 2006 10:37 am    Post subject: Reply with quote

Thanks - I've spoken to an independent shop wh ohave confirmed they cannot get hold of the right-angled connector charger. Nice to know the normal one can be "bent" into shape, and interesting to see the cheaper Phones4U works fine too.

I think you may be right, I've had more traffic than before this week since updating to the latest firmware, but my cigarette to USB adaptor is starting to fail (Nuvi looses external power), so I shall pick up a new car charger at some point whilst waiting for Garmin to ship out the new charger.

Glad you are getting more traffic information.
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DJ_T
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Joined: Sep 03, 2006
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PostPosted: Sat Sep 09, 2006 6:26 pm    Post subject: Reply with quote

I thought i'd share my experience with you all. I live in north cumbria and travel the country on a regular basis. i get no traffic data at all until i get to around warrington area on the M6. it then loses traffic before therwell viaduct and doesn't return until i get north of oxford. I then have perfect traffic right down to london. The in-car charger has a red led on it. it is not a two colour led. My car is a citroen synergie and i have the gtm arial wire mounted to the windscreen. when i have had traffic data it has routed me round it fine. I just wish it would work around birmingham and further north! I think my problems are due to very poor signal. if more stations were transmitting the signal it may help.
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swing
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PostPosted: Sat Sep 09, 2006 7:48 pm    Post subject: Reply with quote

You may be still suffering from the effects of the "dodgy" car charger, which often makes it more difficult for the GTM12 to lock onto, or receive the traffic data. Although this is also partly caused by the weaker radio signals in the UK, I think your unit will do better than this when the new car chargers are made available.
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n4nick
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Joined: Jun 30, 2006
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PostPosted: Sat Sep 09, 2006 8:52 pm    Post subject: Reply with quote

Hi

My understanding is that there are no trasmitters north of Leeds on the west coast, there are a couple around Bury which is about when you start getting TMC reports? There may be a gap in the service between Bury and Birmingham but after that there are plenty of transmitters covering the main routes. The fixed red LED lead is the original supplied with the Nuvi. Garmin kindly sent me one of the two tone cables (I never managed to get it to turn green with the Nuvi plugged in though, even when fully charged) and reception improved (but this could also have been a result of firmware updates) but was still not 100% reliable. Have you found any problems with the reliability of the messages when you have received them, ie. traffic hold ups not reported and vice versa?

Cheers - Nick
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Trafficman
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Location: South Yorkshire

PostPosted: Sat Sep 09, 2006 9:21 pm    Post subject: Re: GTM12 Suppressor Reply with quote

ColinG wrote:
Hi,

As per my previous entry I said I would advise how I got on today having fitted the "Garmin supplied" suppressor. Sorry to say it made absolutely no difference whatsoever. I've removed it.
Signal up to Tibshelf Service Station is fine and stops just past it as it always does.
As I've said before, I can now guage to within a few feet of the service roads in Tibshelf SS M1 J28 where signal starts and stops.


I went south down the M1 the other day and lo and behold, as soon as I got past Tibshelf services, bingo traffic came on. All the way down to Donington! So yes Colin G I agree with your observations! Coming back North it worked faultlessly directing me around traffic hold ups on the M1 again until I got to Woodall services where I stopped. When I got back in the car it didn't work again and hasn't since. This is an obvious transmission problem in the North as I've identified in a previous post. I've never had the voltage problem but appreciate some may have. I haven't received traffic data in Yorkshire for the last month. Trafficmaster need to get their fingers out with this!!! Evil or Very Mad
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n4nick
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PostPosted: Sat Sep 09, 2006 10:19 pm    Post subject: Reply with quote

Hi

There should be a transmitter on the North York Moors and ones close to Hull and Leeds, then they are regularly spaced down the M1. Further north there is a clump of three around Durham & Sunderland / Newcastle. I have asked Trafficmaster for a map showing how far these transmitters actually broadcast but no luck yet.

Nick
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banjo12
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Joined: Jul 28, 2006
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Location: Midlands

PostPosted: Sun Sep 10, 2006 6:55 pm    Post subject: Reply with quote

This looks interesting ?
http://www.garmin.com/pressroom/mobile/090106.html
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JT-Mech
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Joined: Jun 04, 2006
Posts: 45
Location: Slough

PostPosted: Sun Sep 10, 2006 8:11 pm    Post subject: Reply with quote

The GTM21 looks interesting, is that a mini USB plug on the end? Wonder if it works on a 310/360?
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lola
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Joined: Aug 31, 2006
Posts: 146

PostPosted: Sun Sep 10, 2006 8:34 pm    Post subject: Reply with quote

No - GTM21 does not work with Nuvi 3x0 - just Zumo etc.

Talked with Garmin last week about continuing saga with GTM12 and asked about this. Hence I am waiting on Nuvi 610 which should be around in October I think.

Note the Nuvi 660 with US mapping is on sale on Ebay.
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mwfox
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Joined: Jun 18, 2006
Posts: 149
Location: Buckingham. UK

PostPosted: Sun Sep 10, 2006 9:48 pm    Post subject: UK coverage Reply with quote

Just a reminder that you won't get reception of TMC (Trafficmaster) across the UK in all places even when the power supply issue is sorted. See coverage maps on link below - note only FM reception areas are relevant not digital:

http://www.gcapmedia.com/assets/dynamic/8/files/brand_portfolio_map_feb_2006.pdf

http://chrysalis.com/index.php?object=187

It looks like TMC(Itis) used on the Tomtom has the advantage of being national using Classic FM.
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