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Joined: Nov 04, 2003 Posts: 2225 Location: Bedfordshire, UK
Posted: Thu Jul 27, 2006 8:09 pm Post subject:
Although I'm not going to excuse Garmin's lack of email response to you, can I suggest you ring them - yes, they might take a while to answer the phone, but they do appear generally more responsive to problems on the phone.
Although I'm not going to excuse Garmin's lack of email response to you, can I suggest you ring them - yes, they might take a while to answer the phone, but they do appear generally more responsive to problems on the phone.
I agree, use the phone. It may take around 20 minutes to get an answer but the response is better. I sent 2 emails when my nuvi 350 crashed and have had no reply over 2 weeks later, yet when I phoned the guy gave me his direct email and sent me some files to rectify the problem.
by the way thanks for the advice on not using webupdater, in future I will download the file.
So I was holding the line for 65 minutes. Then I was told the one and only solution for my particular problem is to send in the device.
I got the phone number of the German distributor. But these are not their office hours.
Now I will contact my local dealer.
Posted: Today Post subject: Pocket GPS Advertising
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