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TomTom 510 home dock problem
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Nolongerlost
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Joined: May 07, 2006
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Location: Sherwood Forest

PostPosted: Sun May 07, 2006 11:24 am    Post subject: TomTom 510 home dock problem Reply with quote

:D Got my first ever satnav unit Saturday - couldn't wait for Maplins to fulfill back orders so got a next day delivery from Easydevices.

Very impressed with the unit but cannot recharge it via the home dock. Crying or Very sad
The green recharging light does come on if I plug in the car charger whilst in the windscreen mount, but I cannot get the unit to recharge whilst in the home dock.

OK, perhaps I haven't quite got the required knack to get the unit to dock with the mounts first time every time (some re-design required here?) but the unit will communicate with my PC via the home dock fine.

Tried to detect a voltage accross the gold plates at the rear of the home dock, but cannot get a read. Does anyone know which pins carry the power and does anyone else have this problem? The recharger itself seems to be OK.

Will be emailing Easydevices this afternoon.....
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spamtastic
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PostPosted: Sun May 07, 2006 2:16 pm    Post subject: Reply with quote

Did you plug the mains adapter into the home dock ?
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Nolongerlost
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PostPosted: Sun May 07, 2006 8:26 pm    Post subject: Reply with quote

spamtastic wrote:
Did you plug the mains adapter into the home dock ?


8O er...yes.......
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PatC
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PostPosted: Sun May 07, 2006 8:37 pm    Post subject: Reply with quote

spamtastic wrote:
Did you plug the mains adapter into the home dock ?


There's another thing - why could they not get it to charge (optionally) via the USB connection?
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Nolongerlost
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PostPosted: Sun May 07, 2006 8:44 pm    Post subject: Reply with quote

Couldn't agree more. Many other USB devices source their poower via the USB cable, so why not the TomTom dock? Idea

One less cable and one less problem.
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mikealder
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PostPosted: Sun May 07, 2006 9:14 pm    Post subject: Reply with quote

Nolongerlost wrote:
Couldn't agree more. Many other USB devices source their poower via the USB cable, so why not the TomTom dock? Idea

One less cable and one less problem.
Check the rating of the TomTom charger, mine states 2 Amps, the USB standard calls for half an amp so it wouldn't be up to the job on its own and could possibly damage the PC - hence the extra power addaptor - Mike
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PatC
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PostPosted: Sun May 07, 2006 9:30 pm    Post subject: Reply with quote

mikealder wrote:
Check the rating of the TomTom charger, mine states 2 Amps, the USB standard calls for half an amp so it wouldn't be up to the job on its own and could possibly damage the PC - hence the extra power addaptor - Mike


That may be true - but I'm sure that they could have managed to trickle charge the device with the limited power available via USB. I can't believe that it actually draws 2 amps while charging.
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Nolongerlost
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PostPosted: Sun May 07, 2006 9:44 pm    Post subject: Reply with quote

:D Thanks to everyone for their input, although I can't see that anyone else has suffered my problem!

Have emailed Easydevices and await their response tomorrow. Sounds like a faulty home dock to me. Hope they are happy to replace as required.

I still believe that the TT *10 series docking system is not what I would have expected for such an otherwise, quality device and that the mains recharging should be via the USB cable, if at all possible.

Frankly, I was amazed Surprised when I realised that the recharger had to be plugged into the home base!!
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spamtastic
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PostPosted: Sun May 07, 2006 11:12 pm    Post subject: Reply with quote

Nolongerlost wrote:


Frankly, I was amazed Surprised when I realised that the recharger had to be plugged into the home base!!


I must admit, so was I. At first I tried without the mains charger and was puzzled as to why the thing wouldn't take a charge, hence me asking if you'd plugged the mains charger in !
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Nolongerlost
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PostPosted: Mon May 08, 2006 12:05 am    Post subject: Reply with quote

Wink Thanks spamtastic - fair question, then.
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Chippychap
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PostPosted: Tue May 09, 2006 7:31 am    Post subject: Reply with quote

Talking about docking stations.
The in-car mount, should the 510 positively lock onto it or just "perch"
I got mine yesterday (total virgin Embarassed ) so went for the obligatory drive round.
The mount fell off the windscreen twice, sorted that with loads of gob on the sucker and that final click on the sucker ring; the unit just seem to balance on the mount, or should it click into place?
I'm reading the book at work Embarassed and it names a "release button" on front, top, middle of unit, I don't mind competing for "dumbo of the month" but what does it release it from?
I don't know enough about it to ask questions about it, but I'm loving my first foray into your world.
Thanks guys

Ken

If it ain't broke..............break it Confused
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mrstella
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PostPosted: Tue May 09, 2006 8:41 am    Post subject: Reply with quote

the unit doesnt just sit on top of the dock it needs to be clicked into place. Also make sure when you put the dock on your windscreen that the unit clicks twice when you lock it otherwise the unit will droop when you put it on the mount.

It releases it from the docking unit :D
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Chippychap
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PostPosted: Tue May 09, 2006 11:42 am    Post subject: Reply with quote

Bless you Embarassed
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Nolongerlost
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PostPosted: Tue May 09, 2006 9:58 pm    Post subject: Reply with quote

As far as I can see, yes, the unit does click and lock onto the car mount (although the release button doesn't always work just as it should when pressed to release the unit).

However, my TomTom only sort of sits on the home dock and can be just lifted up and away from it without using the release button.

Is this what everyone else finds?
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PatC
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PostPosted: Wed May 10, 2006 12:07 am    Post subject: Reply with quote

Nolongerlost wrote:
However, my TomTom only sort of sits on the home dock and can be just lifted up and away from it without using the release button.

Is this what everyone else finds?


Yes. In fact I was just about to ask the very same question that you asked.
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