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Merchantrun - possible issue with Holux supplies

 
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clem
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Joined: 15/10/2002 20:16:43
Posts: 86
Location: United Kingdom

PostPosted: Wed Jun 07, 2006 6:34 pm    Post subject: Merchantrun - possible issue with Holux supplies Reply with quote

Just received my 'delivery' of Holux GPS Slim 236 from the ebay trader merchantrun. Ordered from Taiwan for a very good price of 48 delivered and was well pleased when I picked the sealed package up from the Post Office.

Opened the box (not sealed, but no signs of tampering) and NO GPS UNIT and no power charger! Just a box with a CD, power adaptors, and an instruction booklet.

Very strange. I contacted them over 24 hours ago, and the only response I have received so far is a request to leave them positive feedback.

Now I may be wrong but I have a very 'dodgy' feeling about this, and thought people should be made aware. It may be an innocent mistake and they may be backed up responding to emails, only time will tell.

So, no GPS and no satnav. Gutted! 48 for an empty box doesn't seem like such a good deal now Sad
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Skippy
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Joined: 24/06/2003 00:22:12
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Location: Escaped to the Antipodies! 36.83S 174.75E

PostPosted: Wed Jun 07, 2006 7:23 pm    Post subject: Re: Merchantrun - possible issue with Holux supplies Reply with quote

It's a bit disappointing indeed, but you should probably give them a fair chance to sort the problem out.... Confused
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clem
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Joined: 15/10/2002 20:16:43
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Location: United Kingdom

PostPosted: Sat Jun 10, 2006 8:49 am    Post subject: Reply with quote

2 further emails (both very reasonable), and still no response so I've had to file a Paypal dispute.

I guess this thread should have gone in the Retailers to avoid forum, with the heading BUYER BEWARE!
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Skippy
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Location: Escaped to the Antipodies! 36.83S 174.75E

PostPosted: Sat Jun 10, 2006 1:18 pm    Post subject: Reply with quote

Try Nav4all, they have them for 69.50 Euros (about 50 quid).

http://www.nav4all.com/site2/www.nav4all.com/enguk/shop.php
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StevenGourlay
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Joined: Sep 28, 2004
Posts: 808
Location: Ullapool

PostPosted: Mon Jun 12, 2006 11:26 pm    Post subject: Reply with quote

Ebay has it goods point and its bad, they are a lot of UK sellers who are dearer than Taiwan but atleast you can contact them and you are covered by UK consumer law.
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AllyCat
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Joined: Feb 23, 2005
Posts: 376
Location: Catford, London, UK

PostPosted: Tue Jun 13, 2006 1:05 am    Post subject: Reply with quote

Hi Skippy,

The Nav4all package comes from Holland, is OEM with no CD manual or Mains Power Supply, but at least no risk of being caught for import duty. It may also come with outdated firmware v3.1.0. A reasonable price if you're happy with these limitations, but bear in mind that Clove seem to be offering full UK spec kits for 75, including delivery in the UK.

Cheers, Alan.
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