Activation problem

psionman · Posted: Fri Mar 10, 2006 5:20 pm Post subject: Activation problem

I'm sorry if this has been asked before (I have searched) Smile

I had TT2 but left it too late to buy an upgrade. Now I have just bought TT5 at full price.

I've delete TT2 from my Axim 5 and loaded TT5 and the GB maps

When it comes to activate I get the message "Sorry, this is not the correct activation code for the product 'Great_Britain'"

I've emailed TT, but in the meantime, have I done anything silly?

I have checked and double checked the codes I've put in and there exactly what appears on the screen

Thanks for you help

lbendlin · Posted: Fri Mar 10, 2006 5:34 pm Post subject:

There were some reports of wrong product codes - TT will send you a new one if that is the case.

Are you sure you installed and selected the new map version?
_________________
Lutz

Report Map Errors here:
TomTom/TeleAtlas NAVTEQ

psionman · Posted: Fri Mar 10, 2006 5:37 pm Post subject:

lbendlin · Posted: Fri Mar 10, 2006 5:44 pm Post subject:

did you remove the old maps?
_________________
Lutz

Report Map Errors here:
TomTom/TeleAtlas NAVTEQ

psionman · Posted: Fri Mar 10, 2006 5:46 pm Post subject:

lbendlin · Posted: Fri Mar 10, 2006 5:57 pm Post subject:

Sounds like a bad Product Code then. Let us know if TT support are responding or not - we can push some buttons if not.
_________________
Lutz

Report Map Errors here:
TomTom/TeleAtlas NAVTEQ

psionman · Posted: Fri Mar 10, 2006 6:04 pm Post subject:

	PocketGPS
	Web