Struggling with Garmin Updater

philippo · Occasional Visitor Joined: Mar 08, 2006 Posts: 6

Not sure if I'm being stupid, but got my i3 today and have tried to add the Garmin POI Loader and the Updater - the Updater has installed OK but when I run the screen says it is waiting for me to hit 'Next' to choose a device - but there are nop buttons to press - the same with the POI Loader the splash screen loads OK but nothing else - have tried running it then hooking the i3 up and also with it hooked up before running - both to no avail - any help welcome

thanks

PaulB2005 · Posted: Thu Mar 09, 2006 12:42 am Post subject:

Have you got the latest USB drivers installed?

Get them at http://www.garmin.com/support/collection.jsp?product=010-00434-00

philippo · Occasional Visitor Joined: Mar 08, 2006 Posts: 6

Paul - thanks for the Mega quick reply

Yes I have the latest drivers, when I install them and the connect my i3 - I get a splash screen for the POI Loader, bidding me welcome etc. bt not giving me any further action options

PaulB2005 · Posted: Thu Mar 09, 2006 9:00 am Post subject:

This has suddenly happened to me once, where the POI Loader doesn't recognise the i3 is plugged in.

1) Try a different USB port.

2) Plug the i3 in, right click My Computer, Properties, Hardware, Device Manager. Scroll down to find the i3, right click it and select Uninstall. The i3 will disappear from the Device Manager. Unplug the i3, count to 5 and plug back in. It should reinstall the drivers. Now try POI Loader.

Nickwolf · Regular Visitor Joined: Apr 01, 2005 Posts: 219

I have found that I sometimes need to do a restart of my PC before it will "see" my i3.

Worth a try.
Nick.

philippo · Occasional Visitor Joined: Mar 08, 2006 Posts: 6

Have tried that also thanks - I have gone through hardware manager and the system has recognised presence of my i3 - this is quite weird

Have deleted and re-installed all software and drivers - have managed to update firmware to the latest release, so my PC an definitely communicate with the i3, so really quite a mystery

philippo · Occasional Visitor Joined: Mar 08, 2006 Posts: 6

This is weird! - Have sussed it

Rather unusually I have my Windows taskbar at the top of my screen - when you launch either the Update or POI software when the bar is at the top, the menu options don't appear - moved the bar to the bottom and it worked first time!

Never seen that in the last 10 years of Windows!

:P

carojane · Occasional Visitor Joined: Mar 14, 2006 Posts: 2

Mine is at the top & its OK

jamie42 · Occasional Visitor Joined: Mar 09, 2006 Posts: 3

Hi I'm Jamie and im new to this, ive downloaded the speed camera data and installed it onto my i3, can anyone tell me whether you have to activate it or does it run auto as you are in navigate mode? the file is in custom points on my i3 is this in the correct place and if not can anyone tell me where to install it and how please,

Regards Jamie Question

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