Mio A201 & TTN5 - navigator.cfg keeps returning

mattjahans · Occasional Visitor Joined: Oct 25, 2004 Posts: 12

Hi, I nearly have TTN5 working but after deleting navigator.cfg it always returns (see below), any ideas?

Any help appreciated

Thanks

Matt

<email>

Hi guys

This does not work.

When I first installed the software I had no problem activating it - activation is not the problem. I have also correctly done a hard reset (and see the alignment screen) several times.

When the software is first installed there is no navigator.cfg file. After first running the program the navigator.cfg file is created after choosing all the settings such as right handed, voice and GPS type - the program is still working perfectly at this point. After closing the program (TTN5) and opening again the program immediately goes to the "legal notice" screen - I press agree and the program closes and navigator.cfg has been created again... If I delete the navigator.cfg file again it just repeats the above - allows me to set my preferences, allows the program to work but after closing and re-opening the program again the 'legal' screen appears and the program closes after I press 'I agree'.

A hard reset does not cure the problem - how do I stop the navigator.cfg file from re-appearing

I really like the PDA and do not want to return it but I was assured that it can be made to work when I spoke to various sales staff yesterday.

Please advise,

Thanks for your time

Matt

-----Original Message-----
From: technical@globalpositioningsystems.co.uk [mailto:technical@globalpositioningsystems.co.uk]
Sent: 20 January 2006 17:47
To: Matt Jahans
Cc: eugenes@viart.com
Subject: RE: RE: MIO A210 and TTN5 (Ticket 131833) (Ticket 132064)

Hi Matt,

Please hard reset MioA201 and reinstall the Navigator 5. Here is the procedure on hard reset the MioA201 :

1>Remove the battery
2>Put the little switch under the batter into OFF and then put it back
2>to ON
3>Hold the RECORD button at the side of the unit and at the same time
3>put the battery back into slot.

Now the unit should restart and will directly go to alignment screen.

Kind Regards

Ying Tuckerman

Product Support
> -----Original Message-----
> From: Matt Jahans
> Sent: 20th Jan 2006 15:39:10
> To: technical@globalpositioningsystems.co.uk
> Subject: RE: MIO A210 and TTN5 (Ticket 131833)
>Hi
>
>All was working after deleting navigator.cfg but after closing TTN5 and
>opening again the program immediatly goes to the "legal notice" screen
>- I press agree and the program closes and navigator.cfg has been
>created again...
>
>Help please :-)
>
>
>Regards
>
>Matt
>
>
>
>
>-----Original Message-----
>From: technical@globalpositioningsystems.co.uk
>[mailto:technical@globalpositioningsystems.co.uk]
>Sent: 19 January 2006 18:09
>To: Matt Jahans
>Cc: eugenes@viart.com
>Subject: RE: MIO A210 and TTN5 (Ticket 131833)
>
>This problem is with nearly every unit and at last we have found that
>this problem is simply caused by the addition of an unnecessary file.
>
>If you have not done so already please insert the SD card and go
>through the full install procedure selecting "Yes" and using the
>"Device" for install.
>
>If after this point when you run TomTom you find that the program
>flashes and then closes you need to do the following:
>
>Goto "Start">"Programs" and select "File Explorer"
>
>Select "My Device" from the drop down list and locate the "Program
>Files" folder. Within this folder you will need to locate and open
>"Navigator".
>
>Inside this folder should be 3-4 files, you will notice a file called
>"Navigator" which does not have the red TomTom hand logo next to it-
>"Navigator.cfg"; Delete this file.
>
>
>Now go back to open TomTom from the short cut on the main page.
>
>You should find this now works.
>
>When asked to activate the product please follow steps carefully
>
>Do not activate product yet. press manual activate but at first DO NOT
>activate the code with this an enter a fake code, i.e just enter one
>letter.
>
>At this point you will be shown a new device code. Visit www.ttcode.com
>and activate the product with this device code and product code now
>enter this code into the mio and you should find it sucessful.
>
>If you are installing this using the Navigator 5 CD's of Western Europe
>you will find you are able to install up until the point where you
>choose a voice and then the program will crash. You need to visit
>www.tomtom.com and download the tomtom 5.21 update. Carry on the
>installation from here using the same activation guide as detailed
>above.
>
>
>
>
>
>-----------------------------------------
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http://www.yoonoo.co.uk

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Oldboy · Posted: Fri Jan 20, 2006 8:36 pm Post subject:

From your post it looks as if you are deleting the .cfg file in the Map Folder.

TT uses the .cfg file to hold your preferences, favourites, and warning settings. It also holds the Recenet Destination.

It is a file that TT uses all the time. It uses it during normal Navigation. If you delete it TT will re-create another with default values.

You should be looking at what might be in Your Device\Program Files\Navigator Folder.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

mattjahans · Occasional Visitor Joined: Oct 25, 2004 Posts: 12

Hi Richard

Thank you for replying so quickly

Unfortunately not the fix. I am looking at Device\Program Files\Navigator Folder.

There are 3 files in the folder data.chk, navigator.cfg and TomTom Navigator (wih red hands).

The navigator.cfg will not stay deleted?

Best regards

Matt

pagla · Occasional Visitor Joined: Sep 13, 2005 Posts: 19

Exactly same problem
in my case after selection of voice the programme closes
and Navigatio.cfg file is created in the prog/navigaor folder.
after deleting it it will come back after going through the starting proceadure again
any help will be appreciated as 201 looks great otherwise

mattjahans · Occasional Visitor Joined: Oct 25, 2004 Posts: 12

Finally got this sorted. The PDA was bought from Global Positiong Systems but not the software.

The tech support guys gave me various options by email but unfortunately it did not help - I also have tried every option that I could find on this and other forums but had no joy.

After describing the returning navigator.cfg file to the tech support guys, they emailed back saying "From what you are saying the cfg method is not going to work with your unit. What we can do is take the unit back and install it for you. Please get back to me." I just sent back the PDA along with my TTN5 codes and the unit was back with me (working) in three days - top service from Global Positiong Systems!!!

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