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Pocket GPS World :: View topic - Another thumbs up for Garmin customer service
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Another thumbs up for Garmin customer service

 
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Big-Ed
Occasional Visitor


Joined: Sep 21, 2005
Posts: 12

PostPosted: Wed Oct 04, 2006 3:24 pm    Post subject: Another thumbs up for Garmin customer service Reply with quote

Had one of the little metal clips ping off as i removed the battery cover this week Sad Wouldn't normally be a major problem but my car adapter fell apart last week as i pulled it out, with the spring shooting the bits everywhere! One email to garmin and the replacements are on there way, very good customer service!! :D :D :D
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tonygold
Frequent Visitor


Joined: Jul 14, 2006
Posts: 417

PostPosted: Mon Oct 30, 2006 8:21 pm    Post subject: Reply with quote

hi
i can't seem to get this level of service. what email address did you use??
many thanks.
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Rawhide
Occasional Visitor


Joined: Jan 24, 2006
Posts: 9

PostPosted: Tue Oct 31, 2006 2:45 pm    Post subject: Reply with quote

I agree. Their customer service is the reason I bought my Nuvi 360.

My girlfriend bent the power socket in the unit when it fell off the screen after being badly mounted. After this I could only use batteries.

Garmin gave me an RMI number straight away and said they would replace it. Whilst packing it up I accidently dropped it and smashed the screen to bits. I sent it off anyway and a week later I had a brand new unit with me. No questions asked :D

Very rare these days and very welcome Smile
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