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700 died

 
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howie555
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Joined: Jun 26, 2005
Posts: 99

PostPosted: Thu Nov 10, 2005 12:06 pm    Post subject: 700 died Reply with quote

I have been using the 700 now for 6 months with very few problems.The other day it would not switch on. I had to reset it at least 6 times before it would fire up and then it took at least 15 mins to get a gps signal. I was wondering if anyone else has had a similar problem and what the possible cause might be.
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AndGPS
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Joined: Jul 17, 2005
Posts: 43
Location: Australia

PostPosted: Sat Nov 12, 2005 2:05 am    Post subject: Reply with quote

how full is your memory card?
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Oldboy
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Sat Nov 12, 2005 8:57 am    Post subject: Reply with quote

AndGPS wrote:
how full is your memory card?

He doesn't have a card. It's all on Hard Drive.

Howie555 - I don't have a 700, so I'm unable to offer any real advice. Have you tried scanning the device for disk errors?
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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AndGPS
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Joined: Jul 17, 2005
Posts: 43
Location: Australia

PostPosted: Sat Nov 12, 2005 12:09 pm    Post subject: Reply with quote

woops! :D
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howie555
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Joined: Jun 26, 2005
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PostPosted: Sat Nov 12, 2005 1:56 pm    Post subject: Reply with quote

can you tell me how to scan the disk for errors
Thanks in advance
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Oldboy
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Sat Nov 12, 2005 11:24 pm    Post subject: Reply with quote

howie555 wrote:
can you tell me how to scan the disk for errors
Thanks in advance

Connect TT to PC via USB cable.

In Windows Explorer, Right Click the Drive and choose Properties, or on Desktop, Double Click My Computer, Right Click the Drive and choose Properties

Choose Tools Tab and Error Checking.
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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mudpool
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Joined: Jul 15, 2005
Posts: 11
Location: Cambridge

PostPosted: Sun Nov 13, 2005 7:42 pm    Post subject: 700 dying Reply with quote

Hello

I have a similar problem - approx once a month I have to reset my tomtom 700 - very frustrating as its always when you really need it.
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howie555
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Joined: Jun 26, 2005
Posts: 99

PostPosted: Wed Nov 16, 2005 5:39 pm    Post subject: Reply with quote

I thought you might like to know I e mailed Tom Tom with the problem and they imediatly no questions asked have offered to send a new unit out once they recieve the old one,all shipping costs paid by them.
Not wanting be without my 700 for at least a week I spoke to manager at Dixons where I bought the 700 and although they are not obliged to, as it is 5months old they have agreed to replace it. I also, to be on the safe side decided to take out the 5 year warranty for £98 which covers you for a replacement should it break again and a free ipod.
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IsaacS
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Joined: Oct 23, 2005
Posts: 13

PostPosted: Fri Nov 18, 2005 1:12 am    Post subject: Reply with quote

howie555 wrote:
I thought you might like to know I e mailed Tom Tom with the problem and they imediatly no questions asked have offered to send a new unit out once they recieve the old one,all shipping costs paid by them.
Not wanting be without my 700 for at least a week I spoke to manager at Dixons where I bought the 700 and although they are not obliged to, as it is 5months old they have agreed to replace it. I also, to be on the safe side decided to take out the 5 year warranty for £98 which covers you for a replacement should it break again and a free ipod.


Actually they are obliged to - it's the law now. If aproduct develpos a fault within 6 months of purchase, then it is deemed to have been fualty at day of purchase and the consumer is entitled to an exchange or refund depending on usage and expected life of product. - Sales of Goods Act 1979 (Amended).
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howie555
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PostPosted: Fri Nov 18, 2005 10:17 am    Post subject: Reply with quote

not according to trading standards
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IsaacS
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Joined: Oct 23, 2005
Posts: 13

PostPosted: Fri Nov 18, 2005 6:35 pm    Post subject: Reply with quote

howie555 wrote:
not according to trading standards

yes they are - read up on the law.
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