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Pocket GPS World :: View topic - Has Your Traffic Subscription Been Exteneded Yet?
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Has Your Traffic Subscription Been Exteneded Yet?

 
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SpeedCam
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Joined: Mar 18, 2004
Posts: 753
Location: Biggleswade, BEDS

PostPosted: Fri Sep 23, 2005 11:43 pm    Post subject: Has Your Traffic Subscription Been Exteneded Yet? Reply with quote

Just checked my subscription and it does not appear to have changed, has anyone else had theirs extended yet by one month?
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StevePritchard
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Joined: Aug 15, 2005
Posts: 78

PostPosted: Sat Sep 24, 2005 1:39 am    Post subject: Reply with quote

Yes - I think I have. It looked on Wednesday as though my (trial) subscription was due to end on 23/9, and now my expiry date is 24/10.

If we carry on like this, I'll never have to pay - I started my one month trial on the 28th July, I think - and have had it extended already because of poor quality of the traffic service.

I guess I'll have to make the choice soon whether to cough up for it. It's not ideal, at the moment, but it has the potential of being really useful if they can improve the timeliness of the info.

Cheers,

Steve.
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andy-c1
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Joined: Feb 05, 2005
Posts: 1039
Location: East Sussex

PostPosted: Sat Sep 24, 2005 12:55 pm    Post subject: Reply with quote

i think mine has as well ,only thing is i can't remember when it was suppose to end ,hence the think
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alix776
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PostPosted: Sat Sep 24, 2005 2:03 pm    Post subject: Reply with quote

the extension of the traffic service was because the tomtom sever was down for 3-4 days while so matianece was carried out not a bad deal really
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Masked-Marauder
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Joined: Aug 18, 2005
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PostPosted: Sat Sep 24, 2005 2:19 pm    Post subject: Reply with quote

Yes it has, my trial was due to finish on the first Thursday of the server tits-up period and it is working again.
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iancjc
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Joined: 10/02/2003 14:19:44
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Location: United Kingdom

PostPosted: Sat Sep 24, 2005 8:18 pm    Post subject: Reply with quote

well be aware of TOMTOM customer service.

it looks to me (who's paid for the subscription) that only people on a trial have had the extention - I certainly haven't.

A good example of tomtom's treatment of customers - we've had you money now ^&%^ off.

I'll email them a request to extend it - but I don't think I should have to do this.

As for it was only down for 4 days so a free month is good value - what utter crap - I pay for a traffic service (in those 4 days I drove 800 - 1000 miles without the service I paid for) if tomtom want to swop servers without adequate backup facilities it highlights what a shambles they are.
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stevei
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Joined: May 22, 2005
Posts: 134
Location: Weymouth

PostPosted: Sat Sep 24, 2005 8:38 pm    Post subject: Reply with quote

I started the one month free trial in June ....... it is still working now and not paid a penny. Is this a record? :D
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StevePritchard
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Joined: Aug 15, 2005
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PostPosted: Mon Sep 26, 2005 11:33 am    Post subject: Reply with quote

I started my free trial in June too...

Cheers,

Steve.
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MikeB
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Joined: 20/08/2002 11:51:57
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Location: Essex, UK

PostPosted: Mon Sep 26, 2005 6:29 pm    Post subject: Reply with quote

I have had word from TomTom that the reason they hadn't started issuing the extensions was because of the server migration. This has now been completed so you should start to see your 1 month extensions being applied.

I suspect that TomTom wanted to let people know that they were going to do something about it, but couldn't until the server switch over had been completed.
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iancjc
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PostPosted: Mon Sep 26, 2005 6:46 pm    Post subject: Reply with quote

Cheers Mike

they do appear to cock everything up!
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