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Workarounds for CoPilot's problems.
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Joined: Aug 25, 2004
Posts: 634
Location: Lincolnshire, England

PostPosted: Fri Aug 05, 2005 4:40 pm    Post subject: Reply with quote

ALK would do well to heed the above exchange.

The fact that some users are willing to get out maps or, in my case, purchase other applications to make up for the faults and deficiencies is testament to how pragmatic we are rather than to the adequacy of the product.

Furthermore, it will surely be the last straw if users have to go to such lengths with the next version. This time, purchasers will know in advance what they are letting themselves in for.

Some of us are already looking very hard at the competition, so if the next Copilot version is not soon ready, or at the very least a comprehensive patch, then I wonder if the brand can survive. Other brands do not have Copilot's potential, but at least the features that they do offer really work. Copilot, as we know, cannot even do the basics and set a reasonable route much of the time - which, when you think about it, takes some believing.

I want this brand to survive, but action is needed now if it is to do so.
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Joined: May 06, 2005
Posts: 902
Location: Leeds

PostPosted: Fri Aug 05, 2005 8:46 pm    Post subject: Reply with quote

I do, however, think that you missed a highly relevant point in what Skippy wrote, neil01. That is that someone needs to filter out the list ...

I didn't miss it at all - I remember your original post suggesting the very same thing and the ensuing discussions!

The more I think about it, the more I agree with you in thinking we should go down he line you suggest. Although I suffer (sometimes quite badly) with M.E., so am I am afraid to say sometimes quite unreliable so far as deadlines/timescales are concerned, I would of course be prepared to assist so far as I am able.

The main problem I see, is some people mistaking opinion for fact (this is not implying anything personal to any poster - I would have used the same words if 'opinion' hadn't been mentioned in recent posts) - and being unable to accept that even though it isn't really a solution - you may just have to get a map out, or that there may be several ways of reducing the impact of any shortcomings. And for them to refrain from rubishing someones workaround. In other words keeping it positive.

Yes, there may be situations where the proposed solution doesn't work - it may even be hardware related, or it might have been written down ambiguously - or have a chunk of instrucions missing. Hypothetically, a fix for one problem might totally mess up 'traffic' - but be a useful solution for those who have no intention (or ability) to use that feature.

The only operational problem I see, is in changing (editing/deleting) previous posts - after all I would have thought that this would be a case where it is the information which is important rather than who posted it - and a proviso/additional info, would be far more useful if it is incorporated , rather than appearing over several posts - quite possibly separated by some time. Also - if a new version is released - it may (hopefully) even be fixed.
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PostPosted: Fri Aug 05, 2005 9:19 pm    Post subject: Reply with quote

Skippy wrote:
neil01 wrote:
I also fail to understand how you can state that in your opinion there are no viable workarounds, but then immediately accept that others do have workarounds - which must by definition be viable.

Here are some examples of bugs and workarounds. What I am saying is that in my opinion the workarounds stated here aren't viable. Other people may think they are viable and that's fine by me.

Bug: Crashing after calculating routes
Workaround: Reboot when CoPilot crashes!

Bug: ALK's technical support are hopeless
Workaround: Figure out the solution to the problem yourself!

Bug: Traffic reporting functionality doesn't exist (promised over a year ago)
Workaround: Listen to the traffic reports on your radio!

Bug: Problems calculating routes
Workaround: Add waypoints until you get a reasonable route!

I think these are serious, fundamental problems with the software which make it unfit for purpose. Other people think it works reasonably well and the problems are tolerable. The two sides here have long since agreed to differ. Wink

I think that you are getting a little mixed up here, that it is not viable for some (yourself included) is not an opinion - it is a FACT - I accept without reservation that you are entiled not to find the solutiions acceptable/workable - it is also a FACT that other people find the solutions workable. after all we have EVIDENCE for both views - that someone might think that they are mad in being prepared to use those workarounds - that is OPINION.

If someone thinks that your middle two examples are tongue-in cheek and intended to be humourous that is an OPINION until you confirm it as FACT - after all you could just be being rediculous. (I am inclined to take them as humerous)

Finally, back to the first example you quoted - if by 'crash' you are referring to a situation where, after feeding in the route and you 'Start Driving' it continously calculates/re-calculates the route. I have the very same thing happen to me - I have found that if I select the calculate detour at the top of the screen - it does this in a few seconds - and that it is simply a matter of cancelling the detour (agin just a few seconds) and a re-start is averted.
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