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Warning European maps

 
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flyboy63
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Joined: Jan 14, 2005
Posts: 29

PostPosted: Wed Feb 23, 2005 8:29 am    Post subject: Warning European maps Reply with quote

I purchased the European maps and installed them on my IPAQ, I have since updated my pocket pc and tried to load on my European maps. I went to the registration page only to find that they had records of the program being loaded onto two pc's, I have only registered it once!!
because of this I can not get the code for my pc. I now have to purchase a new license for more than I paid for the original. Just be carefull if you change your pc that you do not fall into the same trap.
Anyone know a way round this problem?
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DavidW
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Joined: 17/05/2003 02:26:21
Posts: 3747
Location: Bedfordshire, UK

PostPosted: Wed Feb 23, 2005 12:17 pm    Post subject: Reply with quote

What do you mean by "updated my Pocket PC"? If you mean that you changed your Pocket PC for another one, that would use another activation, as you activate Pocket PCs with TomTom.

You should only need another activation (which, if you can't wait, means buying another copy) if you've changed Pocket PC yet again.


If you can describe better what Pocket PCs you've activated and when, it may be possible to give some helpful advice.



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flyboy63
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Posts: 29

PostPosted: Wed Feb 23, 2005 1:19 pm    Post subject: Reply with quote

I changed my pc from an IPAQ 1940 to a IPAQ 5550. But since I have posted Tomtom have come back to me and asked for certain information so they can reactivate my program on my new pc, so all is not lost. It has just taken them a long time to respond. My apologies to Tomtom.
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DavidW
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Location: Bedfordshire, UK

PostPosted: Wed Feb 23, 2005 1:40 pm    Post subject: Reply with quote

If you want to reactivate a Pocket PC you've already activated, storing the Product Code in the "My Products" section of My TomTom on TomTom's web site, which is recommended, will allow you to click on the Product Code and retrieve the activation codes for the devices you've already activated.

You can also get back to those Product Codes using www.ttcode.com - enter the Product Code and you'll be given links to click on to retrieve activation codes for devices already activated.



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flyboy63
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PostPosted: Wed Feb 23, 2005 1:59 pm    Post subject: Reply with quote

Thanks David all is noted and acted upon!
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