G2500 Update... anyone?.

Ken-ES · Posted: Sun Jan 02, 2005 3:12 am Post subject: G2500 Update... anyone?.

Can anyone clarify the situation with the Seidio G2500 mounts. I’m particularly interested in the Axim version, but general opinions as well.

I’ve read reviews and forum posts that say they are anything from great to rubbish and everything in between. Okay, I know everyone has different opinions and experiences, but the forum posts seem to indicate the problems arise, get fixed (by Seidio) and then come back!.

I’ve also noticed posts from one of Seidio’s staff, David Chang. That presence didn’t seem to last very long and he seems to have headed for the hills!

Have the audio quality/volume issues been resolved. Do these things still get hot and more worrying blowout (over voltage) connected GPS receivers.

How about support, especially in Europe… is there any, is it any good, are customers being referred to Seidio or the retailers?

This ‘looks’ like a good unit, but some of the posted and recurring issues make me very nervous about it.

Thanks for any info./opinions.
Ken.

lbendlin · Posted: Sun Jan 02, 2005 5:35 am Post subject:

"one of Seidio's staff" is a little understatement - he's the company president. He only steps in if users have issues and want mounts replaced etc.

I have no experience yet with problems creeping back in - so far I have only seen improvements.

What I personally like with the Seidio mounts is the slide-in factor. I am very wary of flying objects in my car, and deeply distrust any clamp mounts. Therefore I think Seidio's design is superior in this area.

I am using the mounts on a daily basis, and am reasonably happy with them.
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Lutz

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Ken-ES · Posted: Sun Jan 02, 2005 11:21 am Post subject:

Thanks for the input Lutz,

lexuscol · Regular Visitor Joined: Jun 25, 2004 Posts: 102

I have been waiting for a power supply lead for 4 months now, despite sporadic emails from David Chan with promises of sending me the above lead nothing has been received and emails have stopped, Seidio is rubbish in my opinion.I opened mine up to see if I could adapt another ps cable and found the quality of the electrics to be very of inferior component quality. go for Brodit far better and you can talk to someone in their support if required.
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Col

tt go 730T

Ken-ES · Posted: Sun Jan 02, 2005 1:59 pm Post subject:

lbendlin · Posted: Sun Jan 02, 2005 2:15 pm Post subject:

Ken-ES · Posted: Sun Jan 02, 2005 6:33 pm Post subject:

lexuscol · Regular Visitor Joined: Jun 25, 2004 Posts: 102

Ken I was using european support based in Spain I beleive. The Brodit amplifier is very good apart from no volume conrol on the unit I find I have to reduce the volume on the ppc. Clarity is very good, Brodit are based in Sweden I think but they all speak english. I did have an initial issue with the jack plug but was able to resolve it very easily. I am more than satisfied with Brodit powered mount.
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Col

tt go 730T

lbendlin · Posted: Sun Jan 02, 2005 7:01 pm Post subject:

Ken-ES · Posted: Sun Jan 02, 2005 7:12 pm Post subject:

Ken-ES · Posted: Sun Jan 02, 2005 7:20 pm Post subject:

Thanks Col,

MrT · Posted: Tue Jan 11, 2005 8:42 am Post subject:

From my experience the support from Seidio and in particular David Chan is non existent. He replied to one email of mine months ago and ignored the rest. Yes he did receive them because I got the return read receipt.

After my experience of the unit deteriorating in performance whilst in warranty and Seidio's refusal to respond, I would recommend you look at another manufacturer. If you look through this forum I think you will find many others with a similar experience.

PeteT · Posted: Thu Jan 13, 2005 12:46 am Post subject:

I have a G2500 mount for the 2210 and suffered from overheating. I emailed david chang, got a reply from him within hours asking where i bought it from. I replied and then nothing. i left it a few days and then chased him up. i then got an email from Seidio Europe asking where to send the replacement. 2/3 days later i had the replacement. Overheating problem sorted and the speaker is a lot better.

When i buy a hx4700 i will buy their cradle for that pda.

i can highly recommend them.

Pete

seidioseidio · Occasional Visitor Joined: Aug 28, 2004 Posts: 24

HI,

This is David Chang. Sorry, I have away for a while, and now I am back to this forum and I will stay in the forum to answer any questions and solve any problems.

New Seidio G2500 is very good. In the last few months, I and our engineering group have been very focusing on imporving the quality of G2500, particualrly in sound quality and general performance. We have been very sucessfully to do so. The results are new G2500. In you have recently purchased our G2500, I am sure you will agree with me.

The G2500 for Ipaq 6315 that Lutz reviews is the new G2500. Below are the two new models which we just introduces and their reviews are listed as follows:

Dell X50/50V

http://www.aximsite.com/boards/showthread.php?t=66105

http://www.aximsite.com/boards/showthread.php?t=63076

Ipaq 4700

http://www.ipaqhq.com/forums/showthread.php?t=11761

If you have more questions, I will do my best to answer them or solve any problems you may have.

David Chang
Seidio

semrots · Posted: Thu Jan 13, 2005 9:57 pm Post subject:

Sadly all I can add is that I had (have!) a 2500 used with a 2210, and yes it got warm, then as with some others the power lead failed.

I e-mailed Mr Chang - immediate response asking for address for replacement lead. This was supplied etc, but as with some others I'm still waiting.

I'm now using Brodit - well I needed to use something as the 2500 was useless without power!!.

Pro's and con's of each?

Well I liked the 2500 and its amplifier, if not cranked up all the way worked well, however its vent mounting option was extremely flimsy in my opinion and it wobbled about.

Brodit, well not the cheapest kit on the block, but their car specific mount seems to be non damaging, and was easy to fit and is as solid as a rock. The PDA is also good quality, and whilst I have the speaker version I think it is just that - a speaker in the holder, I don't think there's any amplification and certainly no volume control. As such I don't plug the speaker jack in as I find the quality better straight from the 2210, and sound level sufficient. Obviously this is subjective, and all PDA's speakers/output vary, together with the vehicles interior noises.

Another plus point of 2500 is that if you are using a mobile phone (handsfree) you can turn down the 2500 volume so the voice commands can't be heard when using the phone. With the Brodit set up I've a button programmed for TT3 to switch the sound on and off, but that doesn't kill the PIOWarner warnings for speed cameras, which have surprised one or two colleagues and customers when I've been on the phone 'Warning danger zone straight forward' in a stern germanic type female voice has them all wondering what's going on. Laughing

Hope this assists you in making your choice.

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