CoPilot Smartphone patch/upgrade to 1.0.1.46 available

njsb

I have spotted and downloaded the latest patch/upgrade for CoPilot Smartphone to get to version 1.0.1.46.

You can check your current version on the smartphone by clicking on Menu -> Help -> About. mine was the original version from the quick install card.

Details of the upgrade can be found at
http://www.alk.eu.com/support/copilotlive_smartphone/updates_patches.asp

It seems that they have added nicer icons to the add stop screen and they have added an option to 'pick from map' I think this is for selecting a point on the map, that Dave had previously mentioned was coming.

Please note after doing the upgrade you will need to enter you product key again, so have it ready.

IF YOU ARE USING AN ORANGE C500, you might want to do the Orange C500 Upgrade first (I have listed this in a seperate message), as the Orange upgrade wipes the phone and you need to re-install CoPilot.

njsb
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Orange SanFransisco Smart phone
CoPilot 8 for Smartphone

carlwi · Posted: Thu Nov 04, 2004 3:43 pm Post subject:

I've downloaded and installed this on my e200 and the install went smoothly. Had to re-enter the product key and co-pilot started up fine.

As it resets the live settings, I re-entered my username, password and screen name in the settings and restarted. After a couple of minutes (the phone is set to send position every five minutes) a error message popped up saying that my username and/or password were incorrect but it then connected OK and was visible on the desktop PC application and the web site.

It appears that the message now pops up after starting the app on the phone but everything still works OK if i dismiss it. Another strange problem is that the desktop app now shows its own screen name as a mobile device and I cannot seem to get rid of it.

I thought I'd start again from scratch and deactivate the software and re-install just in case i'd done somehting wrong. De-activated the software OK on the phone and went to the activation web site, enetered product key and deactivation code which immediately failed with a message saying that the deactivation code doesn't match the product key?

Luckily I have sprite backup so restoring a old backup has be up and running again but witout the patch.

I'll email ALK to see what I can do but something went badly wrong during my upgrade.

Carl.

Skippy

Dave · Posted: Fri Nov 05, 2004 10:27 am Post subject:

I have been running 1.0.1.46 for a while now. There are still a few issues with MAlloc errors (I'm seeing these now), but you should now have a nice new option called Pick-A-Stop to allow you to browse the map and physically pick the location you want to navigate to! :D

Skippy · Posted: Fri Nov 05, 2004 3:08 pm Post subject:

Dave · Posted: Sat Nov 06, 2004 2:19 pm Post subject:

It sounds to me that you either have upgraded to SP1 on the SmartPhone, or you've got conflicting DLL's from other system applications that are causing a problem here. Running CoPilot on a virgin C500 with a few apps installed like ewallet, listpro, screenshot, tomtom all work fine and I've only had a couple of Malloc errors, no hard crashes and none where I take the battery out and it hangs at that point.

It sounds to me like you need to do a complete hard reset, only install CoPilot and see how this goes for a few days and see if you get any lockups, then add back any other apps you may have installed and see then if you get any problems.

Regarding returning for a refund, technically you can only send something back if purchased in the UK under the Long Distance Selling Laws within 7 days. Some retailers and manufacturers will extend this, or give a refund due to inherent problems experienced, but they don't need to under UK law.

fozzie63 · Posted: Sat Nov 06, 2004 11:07 pm Post subject:

Just put the update on my C500, with no probs. Unlike others, it didn't ask me to re-enter my reg code. Selecting stops from the map is a very useful addition. It's good that you can give them a custom name, unlike with the desktop app.

stuartm · Posted: Thu Nov 11, 2004 7:41 pm Post subject:

spacerace · Occasional Visitor Joined: Nov 08, 2004 Posts: 14

yes, there shouldn't be any problems if it simply isn't working properly.

you must be very unluck tho, or have a piece of software that absolutely conflicts with it, I've been running it for about 2 weeks now and it's only every crashed on me once.
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- spacerace -

stuartm · Posted: Fri Nov 12, 2004 10:26 am Post subject:

Well I had a polite "Get stuffed" from Global Positioning Systems, they are saying maximum 14 days and suggest I ask ALK about the problems.

spacerace · Occasional Visitor Joined: Nov 08, 2004 Posts: 14

ahh well so much for that theory. I guess not fit for purpose "for some people" isn't good enough....
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- spacerace -

Skippy · Posted: Fri Nov 12, 2004 11:39 am Post subject:

stuartm · Posted: Fri Nov 12, 2004 3:14 pm Post subject:

carlwi · Posted: Fri Nov 12, 2004 7:47 pm Post subject:

You're lucky you managed to get any response from them. I've been trying to sort out a license problem which appears to have been caused by the latest upgrade for days now and they don't even bother replying to any emails I send. The annoying thing is I get read receipts from individuals at ALK so I know they are reading the mails within minutes of me sending them.

After being a TomTom user for a couple of years now I'm getting to the point where I think I made the wrong decision in opting for Co-Pilot (my reasoning was that I didn't have a TT Bluetooth Receiver and didn't want to pay for the software and a new TT GPS)

Evil or Very Mad

Venompeter · Occasional Visitor Joined: Sep 28, 2004 Posts: 26

Another change with the new update seems to be that its much better at recognising the GPS over Bluetooth, if you have the GPS and phone out of range of each other for a few minutes they will find each other again when they come back in range which they wouldnt do I before.

I used to have to exit co-pilot and restart or go to options/GPS to do this previously.

I find I sometimes have to switch the GPS unit (ALK supplied) on twice to get the bluetooth light to come on on it- is this a common thing?

Peter

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