Using Euro map on replacement device

daveXIII · Occasional Visitor Joined: Apr 08, 2006 Posts: 45

I upgraded my tomtom One (V1) to the latest European map (via download) a few weeks ago.

Unfortunately it was stolen a week later Crying or Very sad

.

I am currently undecided between the One (V2) and 510, but my question is the same regardless.

If I purchase a regional (UK) tomtom device, can I install my Euro map, or is it linked to the device it was intended for (in this case my stolen One V1).

I know there is protection to stop unauthorised copying of the maps (although I'm unsure of how it works), but this would appear (to me at least) to be a ligitimate re-use of the map.

Any help greatly recieved (intend to go shopping tomorrow in the sales).

Thanks, Dave.

P.S. Merry Christmas!

46jimbo · Regular Visitor Joined: Apr 24, 2005 Posts: 185

Sorry to hear about the theft. My house was burgled recently, but they left the TomTom which was in plain view and took a cheap DVD player instead. PHEW!

If you acquired an activation code from ttcode.com for your new map, then you will have to wait 6 months from the time of activation before you can get another code for the new device.

sgould · Frequent Visitor Joined: Oct 05, 2004 Posts: 1320

Or call TT on 0845 161 0009 and see if they can help. You didn't buy the map, you bought a licence to use a copy of it.

You will need an activation code from www.ttcode.com before you can use the map on a new device. But I'm pretty sure that you will find that site gives an error message when you enter the map code and your new device code. Something like the "code already used". Only TT can sort it.
_________________
TTGO 700 (dead)
iPhone 3GS + TT holder
iPhone 5 (hers!)
Western Europe Map
Eastern Europe Map
Kenwood DNX-4210DAB with Garmin maps

daveXIII · Occasional Visitor Joined: Apr 08, 2006 Posts: 45

Called the phone number suggested and spoke with a tt representative.

They have promised to give me an new authorisation code if I email them with the product codes of the original device, the euro map, and my replacement device.

This means I can save a little money buy looking at the either the One (V2 regional) or 510.

Thanks for your help, and well done tomtom.

Dave.

trog100 · Regular Visitor Joined: Sep 15, 2006 Posts: 195

now we see a downside of telling tomtom all your secrets (home).. or downloading maps as opposed to buying one on a card..

i am pretty sure as long as i dont go near home my sd card europe map would work on as many tomtoms as i wanted to stick it on.. not that as yet i have wanted to.. but the future holds all sorts of possibilities..

i assume that as long as i only have it on the one device at any one time it would be legal to move it from tomtom to tomtom.. when i bought it i saw nothing to make me think otherwise..

i do use the word "assume" deliberately..

trog

Andy_P · Posted: Thu Dec 28, 2006 12:05 am Post subject:

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