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TeeJay
Occasional Visitor
Joined: Sep 17, 2004
Posts: 3
Location: Ohio USA
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 Posted: Fri Sep 17, 2004 11:57 pm Post subject: etrex Vista - bad display |
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| Screen shows only lines and unreadable faded text. Tried changing batteries and doing firmware upgrade. Did not help. Is less than two years old and has been babied. Has anyone experienced this problem? |
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Dave
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Joined: Sep 10, 2003
Posts: 6460
Location: UK
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| Posted: Sat Sep 18, 2004 7:35 am Post subject: |
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I haven't experienced this myself, but I know a few people have had some screen problems (most from damage though).
Fear not! Garmin are a pretty decent company. Which country are you in ? Garmin UK are especially good, so if you contact Garmin Technical Support they'll ask you to send it back and they will repair/replace it for you.
Although it's not guaranteed most people find that several years out of warranty and Garmin still replace the whole unit free of charge. Don't necessarily expect this, but others who have sent they'res back due to damage or a fault that's developed haven't had to pay a penny, so don't delay and give Garmin a call! |
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TeeJay
Occasional Visitor
Joined: Sep 17, 2004
Posts: 3
Location: Ohio USA
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| Posted: Sat Sep 18, 2004 2:57 pm Post subject: |
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| Thank you, Dave. I will give that a try and post what happens. |
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TeeJay
Occasional Visitor
Joined: Sep 17, 2004
Posts: 3
Location: Ohio USA
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| Posted: Thu Oct 14, 2004 10:30 am Post subject: |
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| Dave, I took your advice and called Garmin. It took some verbal persuasion but within 10 days of returning my etrex Vista I received a free replacement. Thank you for the great advice! |
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Dave
Frequent Visitor
Joined: Sep 10, 2003
Posts: 6460
Location: UK
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| Posted: Fri Oct 15, 2004 8:36 am Post subject: |
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| Excellent, glad to hear it! |
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mupp
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Joined: 29/03/2003 21:33:51
Posts: 58
Location: Woking
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| Posted: Sun Oct 17, 2004 12:08 pm Post subject: |
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I had a very similar problem with my display, mentioned on this previous thread -
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=4005&sid=6e5ec950620b46ea0d87cce749c77aeb
...and also packed my Etrex off to Garmin UK. It was out of warranty, bought off Ebay, and I threw my hands up to them and suggested it was probably caused by the vibration of being strapped to my Honda trail bike all it's life. I fully expected to pay for a repair.
Within a week I received a brand new, free, replacement Etrex. They are nice people. :D |
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