Newsletter wherefore art though?

Lampman · Posted: Tue Aug 10, 2004 8:45 am Post subject: Newsletter wherefore art though?

Well I have had the TT Go for a month now,the promised Newsletter and regular e mail contact have yet to happen....No sign of the missing TT cover yet either.
So far I have thoroughly enjoyed using the device, yet the absence of company contact,makes me wonder what kind of support I will receive if things went pear shaped?
Hopefully I am wrong and they are just establishing the support system,we will soon know. Confused

iancjc · Posted: Tue Aug 10, 2004 11:22 am Post subject:

Don't worry about tomtom support they have a great sysytem of customer care....

you email a question

they email a computer generated reply

you email the question again

they email a computer generated reply and close your query!

to be honest this is the best place for tomtom support - as for newsletters etc - everyone who registered navigator (all versions) ever got was the very occassional email when a new version went on sale (so 3 emails in 3 years - never any emails when a new release comes out).

keep looking here and going to the tomtom web site to look for updates - don't expect them to tell you (after all they have your money)

One thing is certain tomtom do sort out their products with updates so if you do have a problem it will likely be solved by a interim (free) release at some point.

Cheers

Ian
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TyTn II (WM6.1) / tomtom one v2
TTN6.03 tomtom 7.xx (one)

Lampman · Posted: Tue Aug 10, 2004 11:31 am Post subject:

Thanks for that Ian,I feel reassured(er sort of!) Laughing

I read somewhere on this site that a new update is imminent 12 th August,we shall be able to judge then.

iancjc · Posted: Tue Aug 10, 2004 11:36 am Post subject:

The update on the 12th looks interesting - hopefully the poi warning feature will also be ported to ttn3 - although checkpoint works so well this isn't really a must have.
_________________
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TyTn II (WM6.1) / tomtom one v2
TTN6.03 tomtom 7.xx (one)

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