Fatal Application Error when starting Tom Tom 3. Please Help

Andrew2 · Occasional Visitor Joined: Jan 01, 2005 Posts: 4

Dear All

Grateful for any advise on this subject please.
I have been running tomtom3 on my ipaq3970 with no problems until today.
Whenever I start tomtom I get the following message.

Fatal Application Error

Application tomtom Navigator.exe has performed and illegal operation and will be shut down.

Program Tomtom
Navigator.exe
Exception 0xc0000005
Address 0110b18

I am totally stumped , I have not changed anything and was using it fine last night.. It can't be something to do with been the 1st of a New Year can it ?

Any help much appreciated, as I do not know where to start at the moment.

Thank you & the best for the New Year
Andrew

Talkingbollox · Posted: Sat Jan 01, 2005 2:37 pm Post subject:

There is a "TomTom Navigator Settings" folder in your "My Documents" folder.

Do a back up of these files, then delete great_britain.pnaNavigatorSettings.cfg and Navigator GlobalSettings.cfg

Soft reset then start Tomtom again.

Tomtom should recreate the files when you next start and should get you going again.

Andrew2 · Occasional Visitor Joined: Jan 01, 2005 Posts: 4

Fantastic ...

That has sorted it ... Many thanks for your quick reply Talkingbollox..& Happy New year

I don't know what I did , but I will try and be more careful in future.

Thanks again

Andrew

Talkingbollox · Posted: Sat Jan 01, 2005 5:46 pm Post subject:

Glad to be of help, and Happy New Year to you too.

Paulb222 · Occasional Visitor Joined: Feb 02, 2005 Posts: 4

I have had the same problem for a third time now. I had to hard reset and totally reload ALL prog onto my ipaq both previous times. I found this just in the nick of time. Arn't these knowldge based forums just the best!

Many thanks

PAUL.

howardr · Occasional Visitor Joined: Mar 01, 2005 Posts: 40

Help!!

I'm also getting this error, but at a different address. I tried your fix, but to no avail. Here's the text:

Exception: 0xc0000005
Address: 00a8aaac

Any ideas?

lydgate · Posted: Fri Mar 04, 2005 11:18 am Post subject:

I had a similar problem recently cannot remember the full error message. After a lot of trial and error I found it only occured using maps to which I had added the Tesco and Asda POI files. Removing them solved the problem but I dont know why. Was it a lack of memory caused by the new POI's. Perhapse someone can explain

howardr · Occasional Visitor Joined: Mar 01, 2005 Posts: 40

I saw a thread where people had experienced problems with the french campsite POI files so I deleted them. It could be coincidence but it seemed to sort itself out after that.

Thanks for the tip though - if I get another problem I'll delete the Tesco file and see what happens.

Parky · Posted: Fri Mar 04, 2005 12:50 pm Post subject:

A lot of the fatal exeption errors I have had have been down to corrupt bitmaps for POI. Deleting the POI has correted the problem.
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